Desktop Support Technician (Horsham & Someset)

A3 Solutions, Inc.

Trenton, United States of America

14 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Experience level

Junior

Compensation

$ 46K

Trenton, United States of America

IMac

Virtual Private Networks (VPN)

Software Systems

Wi-Fi Technology

Enterprise Software Applications

Peripherals

Wireless Devices

Information Technology

Network Support

Laptops

Cisco networks

Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
Preferred Industry Certifications - CompTIA; Microsoft, Cisco, DELL, Etc.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
Desktop and Network Support
Ability to setup, configure and add all hardware.
Assist Corporate Desk Side Support technicians with large IMAC's.
Documents, maintains, upgrades or replaces hardware and software systems.
Supports and maintains user account information including rights, security and systems groups.
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Determines and recommends which products or services best fit the customers' needs.
Imaging and image recovery
Experience doing break / fix repairs on desktops, laptops
Install / Re-install various software packages and updates
WiFi and VPN connections; Support of wireless devices
GREAT Customer Service skills