IT Support Technician

We are looking for an experienced IT Support Technician to join our team. This contract-to-permanent position offers the opportunity to work hands-on with diverse technologies and provide direct support to clients across various industries. The ideal candidate will excel in both technical problem-solving and client interactions, ensuring seamless IT operations and system functionality., * Configure, install, and maintain Windows and Mac computers to meet client requirements.

• Monitor systems daily to ensure the integrity of hardware and service operations.
• Execute change requests for systems and services promptly and accurately.
• Research emerging technology trends to identify opportunities for improving client systems.
• Provide onsite and remote troubleshooting and technical support to resolve client issues.
• Install and maintain network equipment, such as routers, switches, and access points, ensuring optimal connectivity.
• Create and update documentation for tasks, procedures, and essential client system information.

• Collaborate with clients in detail-oriented environments to understand their IT needs and deliver tailored solutions.
• At least 3 years of IT support experience, preferably in a similar environment.
• Possession of A+ and/or Network+ certifications or equivalent knowledge.
• Strong written and verbal communication skills for effective client interactions.
• Ability to work independently and manage tasks without direct supervision.
• Valid driver's license to facilitate travel for onsite client support.
• Familiarity with PC desktop workstations, Active Directory, and Windows 10, 11.
• Proficiency in desktop imaging and basic network troubleshooting, including VLAN configurations.
• Commitment to continuous growth and staying updated on IT advancements.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.