Senior Systems Engineer (Remote)

PetVet is a national veterinary healthcare organization supporting over 450 animal hospitals and specialty care centers across the country. We are seeking a Systems Engineer aligned with our company mission of providing the best pet healthcare experience in the industry. The Senior Systems Engineer is responsible for the design, implementation, optimization, and support of PetVet Care Centers' enterprise systems infrastructure across a nationwide network of specialty and general practice veterinary hospitals.

Reporting to the Director of IT Operations, this role serves as a senior technical leader supporting core infrastructure including servers, virtualization platforms, cloud environments, identity management, storage, backup, and disaster recovery systems. This position combines deep technical expertise with strategic planning and operational execution to ensure scalable, secure, and highly available systems that support clinical, financial, and operational applications across a multi-site healthcare organization.

Scope of Responsibility

• Enterprise server and virtualization architecture
• Azure/Entra/Microsoft 365 infrastructure
• Identity and access management
• M365 administration and integration
• Storage and backup systems
• Business continuity and disaster recovery
• Systems monitoring and performance optimization
• Technical escalation point for Tier III systems issues, Systems Architecture & Engineering
• Design and maintain scalable enterprise server infrastructure
• Architect cloud environments to support distributed hospital operations
• Develop infrastructure standards and configuration management policies
• Evaluate emerging technologies and recommend improvements aligned to growth strategy
• Lead migration to consolidated cloud based infrastructure

Cloud & Identity Management

• Manage Microsoft 365 environment including Exchange Online, SharePoint, Teams, and Intune
• Maintain and optimize identity infrastructure
• Oversee SSO, MFA, conditional access, and access governance policies
• Support secure integrations between clinical applications and enterprise systems

Systems Operations & Reliability

• Serve as Tier III escalation point for complex system incidents
• Conduct root cause analysis and implement preventative measures
• Monitor system health, performance, and capacity planning
• Lead patch management and system lifecycle management
• Maintain and test backup and disaster recovery solutions

Security & Compliance Support

• Partner with cybersecurity teams to harden systems and reduce vulnerabilities
• Implement endpoint management and configuration controls
• Support audit readiness and compliance initiatives
• Assist in developing secure infrastructure baselines

Project Leadership & Growth Support

• Lead systems components of acquisition integrations
• Support infrastructure buildouts for new hospitals and expansions
• Develop project plans and technical documentation
• Coordinate with Network Engineering, IT Support, Security, and vendors
• Contribute to IT roadmap planning and capital budgeting discussions

Leadership & Collaboration

• Collaborate closely with the Director of IT Operations on systems strategy
• Mentor junior engineers and IT support staff
• Translate technical solutions into business impact for operational leadership
• Promote documentation discipline and knowledge sharing across IT

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 7+ years of progressive systems engineering experience
• 3+ years supporting enterprise or multi-site environments
• Strong expertise in:

• Windows Server environments
• Microsoft 365 administration
• Azure
• Entra

Preferred Skills (Nice to Have)

• Experience in healthcare or veterinary multi-location organizations
• Experience supporting acquisition onboarding
• Relevant certifications such as:

• Microsoft (Azure Administrator/Architect)
• M365 certifications

Paid parental leave, Parental leave, Health insurance, Vision insurance, Dental insurance, Adoption assistance, Employee assistance program, We care deeply about supporting our team members - professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support - including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle - a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

At PetVet Care Centers, our mission is to improve the lives of animals and people - providing exceptional and compassionate care at every stage - for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience - every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: * Local autonomy with national support * Career mobility and development opportunities * A collaborative, inclusive environment where your wellbeing comes first, At PetVet Care Centers, we're committed to a Culture of Care - for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.