Hotel Front Desk Guest Service Agent
Holiday Inn
Moline, United States of America
7 days ago
Role details
Contract type
Temporary contract Employment type
Part-time (≤ 32 hours) Working hours
Regular working hours Languages
English Compensation
$ 33KJob location
Moline, United States of America
Tech stack
Adobe Analytics
Microsoft Word
Microsoft Excel
Microsoft Outlook
Job description
- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Shuttles the guests to and from the airport.
- Other duties as required with the department.
Requirements
- Previous hotel or relevant customer service experience.
- Proficient in Microsoft Excel, Word, and Outlook.
- Ability to work weekends and holidays.
About the company
Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles., Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.