Hotel Front Desk Guest Service Agent

Holiday Inn
Moline, United States of America
7 days ago

Role details

Contract type
Temporary contract
Employment type
Part-time (≤ 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 33K

Job location

Moline, United States of America

Tech stack

Adobe Analytics
Microsoft Word
Microsoft Excel
Microsoft Outlook

Job description

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Shuttles the guests to and from the airport.
  • Other duties as required with the department.

Requirements

  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work weekends and holidays.

About the company

Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles., Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

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