Junior System Administrator

We are seeking a technically driven Junior Systems Administrator with strong Network Support experience to join our IT team in Mentor, OH. This role is ideal for someone with 1-3 years of hands-on experience supporting Windows server environments and assisting with network infrastructure.

This position goes beyond basic help desk duties - the right candidate will actively support servers, network equipment, system performance, and security initiatives while continuing to grow into a full Systems Administrator role.

Core ResponsibilitiesSystems Administration (Primary Focus)

• Support and maintain Windows Server environments
• Manage and troubleshoot Active Directory, Group Policy, and user permissions
• Administer Microsoft 365 (user provisioning, licensing, email troubleshooting)
• Monitor system performance and ensure uptime and reliability
• Assist with server patching, updates, and system backups
• Support virtualization environments (VMware or Hyper-V)
• Maintain documentation for system configurations and procedures

Network Support (Strong Secondary Focus)

• Assist in managing LAN/WAN infrastructure
• Troubleshoot DNS, DHCP, TCP/IP, and VPN connectivity issues
• Support switches, routers, and firewall configurations
• Monitor network performance and resolve bottlenecks
• Assist with network security implementations and endpoint protection

End-User & Help Desk Support (Limited but Required)

• Provide Tier 2 support for escalated desktop and application issues
• Install, configure, and maintain workstations and hardware
• Support printers, VoIP phones, and mobile devices

• 1-3 years of hands-on Systems Administration or Network Support experience
• Strong working knowledge of Windows Server environments
• Experience with Active Directory and Microsoft 365 administration
• Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, VLANs)
• Experience troubleshooting network connectivity issues
• Familiarity with virtualization technologies
• Strong problem-solving and analytical skills, * Experience configuring switches and firewalls
• Exposure to cybersecurity tools and best practices
• CompTIA Network+, Security+, or Microsoft certifications
• Experience with backup and disaster recovery solutions, * Career-focused IT professional looking to grow into a mid-level Systems or Network Administrator
• Comfortable working with infrastructure - not just end-user tickets
• Strong troubleshooting mindset with the ability to work independently
• Eager to expand technical skills in server and network environments

Pay: $60,000.00 - $70,000.00 per year