CRM Specialist - IT Systems Analyst

As our CRM Specialist - IT Systems Analyst, your day flows from design to delivery: you'll meet with stakeholders to define the "happy path," configure CRM modules that reflect reality (not just defaults), cleanse and validate data so reports tell the truth, build dashboards that spotlight trends and opportunities, craft automations that remove rework, document the changes in plain language, and host bitesize training so adoption sticks-leaving teams faster, more aligned, and delighted that the system finally works like they do. If you can do this and meet the following requirements, you might be a perfect fit!

• Strong CRM integration and implementation expertise

Having 3+ years of CRM experience (Salesforce, ServiceTitan, or similar) is preferred but not required to become our CRM Specialist - IT Systems Analyst!

401(k), Health insurance, Paid time off, Profit sharing, Paid holidays, * $26-$38/hr

• 100% paid health insurance
• 7 paid holidays
• Paid time off (PTO)
• 401(k)
• Profit-sharing plan, Full-Time, On-Site Schedule Options:
• 8am-5pm, M-F
• 9am-5pm, M-F
• 7am-4pm, M-F

Join Carter Services, Inc. in Torrance, CA as a fulltime, onsite CRM Specialist - IT Systems Analyst and help us stitch together the tools, data, and automations that power exceptional work. If you love connecting systems-and people-this rewarding role is for you!, Since opening our doors in 1974, Carter Services, Inc. has proudly remained a family-owned company built on reliability, expertise, and genuine care. What began as an appliance service business has evolved into a trusted, one-stop provider for plumbing, electrical, heating, air conditioning, vent cleaning, refrigeration, and high-level appliance repair across Torrance, Orange County, Los Angeles, the South Bay, and beyond. Our motto - "Quality you deserve. People you trust." - reflects not only how we serve customers, but how we support and value our employees. We believe in cultivating long-term careers, offering strong compensation and benefits, and creating an environment where team members feel supported, respected, and encouraged to grow personally and professionally.