IT 1st Line Support

IT Service Desk Support - Temporary Opportunity North Nottinghamshire Full Time Temporary Assignment, Up to £30,000 dependent on experience.We are currently recruiting for 2 temporary IT Service Desk Support staff to join a busy and supportive organisation based in North Nottinghamshire. This role will involve providing first-line IT support across the business, assisting users with technical issues, logging support tickets, and ensuring IT queries are resolved efficiently. Key responsibilities:

• Acting as the first point of contact for IT support queries
• Logging and managing helpdesk tickets
• Supporting users with password resets, Microsoft 365, login issues, printers, and basic troubleshooting
• Assisting with laptop and hardware setup
• Escalating more complex issues to the wider IT team
• Providing excellent customer service and user support at all times
• Supporting a fast-paced IT environment with a proactive approach

• Previous IT support or service desk experience
• Strong communication and problem-solving skills
• Confidence using multiple systems and troubleshooting IT issues
• A proactive and organised approach to work
• The ability to work efficiently in a busy environment