IT Infrastructure Engineer

We’re looking for an Infrastructure Engineer to help support and develop our core IT systems across cloud and on-premises environments. This is a hands-on technical role with a strong focus on Microsoft Azure, networking, and infrastructure operations.

You’ll play a key role in ensuring our infrastructure is secure, scalable, and reliable, supporting colleagues across the organisation to work efficiently and safely. Alongside core infrastructure responsibilities, this role offers a structured pathway into cyber security, providing valuable exposure to security tools, practices, and frameworks., * Supporting and maintaining Azure infrastructure (VMs, networking, storage, backups)

• Managing and troubleshooting enterprise networking (DNS, DHCP, VLANs, Meraki)
• Providing 3rd line support for infrastructure and escalated service desk issues
• Ensuring systems are patched, monitored, and operating securely
• Supporting disaster recovery (DR) testing and backup validation
• Assisting with server builds, deployments, and system upgrades
• Creating and maintaining technical documentation and user guidance
• Providing on-site infrastructure support across our offices in London, Cardiff, Belfast and Edinburgh, including occasional travel as required

This is an excellent opportunity to build broad infrastructure expertise while developing into cyber security.

Person specification

About the team

You’ll join a collaborative IT function within the Regulation and Digital Transformation directorate, working closely with Senior Infrastructure and Cyber Security leads.

The team is responsible for delivering secure, reliable, and modern IT services across the Commission, supporting colleagues in multiple locations. We work in a highly collaborative way, sharing knowledge and continuously improving our systems and processes.

There is a strong focus on learning and development, particularly in cyber security, with opportunities to gain exposure to new technologies, formal training, and industry-recognised certifications., We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process., * Gender, ethnicity, nationality or other personal identifiers

• A photo of yourself
• Remove educational dates as these are a clear indication of your age
• There is no requirement to include your primary education details.

Do include:

• Your employment history including employers and dates of employment
• Explanation for gaps in your history
• Your duties, responsibilities and achievements

If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV.

Supporting disabled applicants

The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.

There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.

If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace., * UK nationals

• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service, We aim to respond to all complaints within two working days.

Our Commitment

All complaints are treated seriously and in confidence. They are handled in line with our Recruitment Policy and the relevant provisions of the Equality Act 2010, Employment Rights Act 1996, and the Data Protection Act 2018.

Do you have experience in Scripting?, This role would suit someone with a solid foundation in infrastructure or IT support who is looking to develop their technical skills and progress their career, particularly into cloud and cyber security.

You’ll be someone who enjoys problem-solving, takes ownership of issues, and is eager to learn in a fast-evolving environment.

We’re particularly interested in candidates who have:

• Experience supporting Microsoft Azure environments (VMs, networking, storage)
• Understanding of networking fundamentals (DNS, DHCP, VLANs)
• Experience with Windows Server environments
• Experience handling infrastructure support or 2nd/3rd line issues
• Strong communication skills, with the ability to explain technical issues clearly

It would also be beneficial if you have:

• Experience with Cisco Meraki or similar technologies
• Awareness of cyber security principles
• Basic knowledge of SQL or scripting (PowerShell, Python, Bash)
• Interest in working towards certifications (e.g. Security+, Azure Security), Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Alongside your salary of £40,031, The Electoral Commission contributes £11,596 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Why work for us? This is a great opportunity to join a purpose-driven organisation where your work directly supports the democratic process in the UK. You’ll gain broad, hands-on experience across cloud infrastructure, networking, and security, with a clear pathway to develop into cyber security. We’re committed to supporting your professional growth through training, mentoring, and certification opportunities. We offer a strong total reward package, including:

• Flexible working and hybrid model (40% office minimum)
• 28 rising to 30 days annual leave + bank holidays
• Civil Service pension scheme (28.97% employer contribution)
• Study support for professional qualifications
• Ongoing learning and development opportunities
• Ride2Work, eye care vouchers and more

The Electoral Commission is the UK’s independent body overseeing elections and regulating political finance. Everything we do is about ensuring trust, participation, and integrity in the democratic process.