Tools Programmer (Jira automation and admin)

Your Daily Life at Bethesda Game Studios, * Own the architecture, configuration, and governance of the Atlassian ecosystem (Jira, Jira Service Management, Confluence, Automations, Assets, Compass), ensuring studio-level consistency while supporting project-level flexibility.

• Design and implement standardized workflows, permission models, and role-based access controls that reduce over-permissioning and prevent configuration drift.
• Identify high-leverage workflow bottlenecks and replace manual, error-prone processes with automation and orchestration using Atlassian Automation, APIs, and custom services.
• Help build and maintain integrations between Atlassian tools and external systems, including build systems, CI/CD pipelines, HR systems, cloud infrastructure, and monitoring platforms.
• Develop internal tools and scripts to improve reporting, visibility, and operational efficiency across the studio using technologies such as python, excel, visual basic, SQL, and shell scripting.
• Clean and normalize workflows before building automated reporting, dashboards, and scheduled report delivery.
• Implement monitoring, alerting, and self-healing patterns where possible to shift teams from reactive to proactive operations.
• Partner with technical writers and stakeholders to document systems, standards, and procedures in Confluence so automation and AI systems have stable, trusted inputs.
• Implement change control and configuration management practices that enable safe automation at scale, including automated communication of approved changes.
• Act as a technical partner to Studio teams, providing practical solutions that improve day-to-day execution.

Do you have experience in Automation?, What Makes You S.P.E.C.I.A.L.

• You have proven experience owning, administering, and extending Atlassian platforms at scale in a complex, multi-team environment.
• You have extensive experience designing and implementing automation
• You have the demonstrated ability to build internal tools or workflows that reduce manual effort, cycle time, or error rates.
• You have working knowledge of CI/CD concepts, monitoring, alerting, and infrastructure-adjacent workflows.
• You can balance standardization with usability and governance with delivery velocity.
• You are a strong communicator and are comfortable working with both technical and non-technical partners.

Preferred Skills

Bonus Skills

• You have experience supporting game development, live operations, or large-scale production environments.

Pulled from the full job description

• Health insurance
• 401(k) matching
• Life insurance
• Disability insurance
• Paid holidays, TOOLS PROGRAMMER - The typical base pay range for this position at the start of employment is expected to be between $80,000 - $175,000 per year.

ZeniMax has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

At ZeniMax certain roles are eligible for additional rewards, such as merit increases and discretionary bonuses. These awards are allocated based on individual performance and are not guaranteed. Benefits/perks listed here may vary depending on the nature of employment with ZeniMax and the country work location. U.S.-based employees have access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid vacation time, paid sick and mental health time, and several paid holidays, among others.

This position is in a union and represented by the Communication Workers of America.

We embrace diversity, equity, and inclusion in everything we do - from recruiting for our studios, publishing and operations to fostering safe and respectful workplaces that encourage collaboration. Our culture is based on principles of respect, inclusion, and fair treatment and we welcome anyone into our family without regard to race, religion, gender identity, sexual orientation, or age.

Our diversity fuels our innovation and inspires us to create game worlds that bring us closer to the global community of players we serve.

Come join Bethesda Game Studios, the award-winning development team behind Starfield, The Elder Scrolls and Fallout. Bethesda Game Studios strives to offer its employees a well-balanced home and work life by providing competitive salaries, a generous benefits program, and offices located in some of North America's best cities. With a goal of creating a culture as fun and diverse as our games and our players, we welcome applicants with unique skillsets, experience levels and backgrounds. If you are passionate about making a meaningful contribution to some of the most significant games in the industry we'd love to hear from you!