IT Help Desk Technician

Amphenol Fiber Systems International (AFSI) is seeking a IT Help Desk Technician who leverages automation to drive efficiency. You will be responsible for the stability and security of our McKinney facility's IT operations, supporting a high-compliance engineering and manufacturing environment., · Automation & Scripting: Develop and maintain PowerShell scripts for automated software deployment, user onboarding/offboarding, and system auditing. Use Python for data manipulation, API integrations between tools, and custom IT tooling.

· Endpoint Management: Architect and manage Windows 10/11 and Linux deployments via Microsoft Intune and NinjaOne.

· Security & Response: Monitor and remediate threats using CrowdStrike and Arctic Wolf. Automate security posture checks to ensure continuous CMMC/NIST 800-171 compliance.

· Network & Infrastructure: Manage Cisco Meraki networking hardware and support SolidWorks engineering workstations.

· System Maintenance: Use RMM (NinjaOne) to deploy custom scripts for proactive maintenance and "self-healing" workstations.

Do you have experience in Windows?, We are looking for a technician who views manual, repetitive tasks as a bug. You will use PowerShell and Python to streamline endpoint management, integrate our security stack, and ensure our M365 GCC High environment remains airtight., · Lifting & Mobility: Must be able to lift and carry up to 50 lbs (UPS units, workstations, and printers).

· Environment: Ability to work on a manufacturing floor, including maneuvering under desks or around production equipment., · Experience: 3+ years in corporate IT, with a demonstrable track record of using automation to solve problems.

· Advanced Scripting:

· PowerShell: Proficient in using PowerShell for Active Directory/Entra ID management, Intune Graph API, and system configuration.

· Python: Basic to intermediate proficiency for automating administrative tasks, interacting with REST APIs, or managing Linux environments.

· The Stack: Hands-on experience with Intune, NinjaOne, CrowdStrike, Arctic Wolf, and Meraki.

· Operating Systems: Expert-level Windows 10/11; experience with Linux (Ubuntu/Budgie) for specialized workstations.

Preferred Qualifications

· API Integration: Experience connecting disparate IT systems via APIs to improve reporting or workflow automation.

· Engineering Support: Experience supporting SolidWorks and specialized manufacturing hardware.

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Vision insurance
• Health savings account
• Dental insurance
• Life insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Vision insurance