Systems Analyst
Role details
Job location
Tech stack
Job description
The Systems Analyst supports and improves the technology systems that drive construction operations, for all internal users. This position serves as a front-line IT representative, meaning customer service, professionalism, and communication skills are just as important as technical ability., * Provide on-site support for Windows-based servers and desktop systems
- Troubleshoot and resolve hardware, software, and operating system issues
- Administer and support Microsoft 365 (Exchange Online, Outlook, Teams, SharePoint, OneDrive)
- Support virtualized environments using Hyper-V
- Troubleshoot basic network issues (LAN, WAN, Wi-Fi)
- Assist with firewall, VPN, and network security support
- Provides professional and courteous support to employees
- Communicate clearly with users regarding issues, resolution steps, and expectations
- Document work and follow established IT processes and procedures
- Assist with rollout of new technologies, policies, and system changes
- Collaborate with IT team members to improve service delivery and system reliability
Requirements
Do you have experience in Server virtualization?, * 3-5 years of experience in a Systems Administrator, Systems Analyst, or similar IT role
- Hands-on experience with Microsoft 365 administration and support
- Experience with Hyper-V or similar virtualization platforms
- Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
- Experience supporting firewalls and basic network security concepts
- Strong troubleshooting and organizational skills
- Excellent customer service and communication skills
Preferred Skills
- Experience supporting an engineering, manufacturing, or professional services environment
- Experience supporting a multi-department organization
- Familiarity with IT ticketing systems and documentation
- Relevant certifications (Microsoft, CompTIA, Fortinet, etc.)
Benefits & conditions
Pulled from the full job description
- Referral program
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Dental insurance
- Life insurance, Join a company that values people and is passionate about making a difference. Don't wait any longer to join our CES Team today!
Benefits Offered: Medical, Dental, Vision, Company Paid Life Insurance, Additional Life Insurance, Paid Short Term Disability, Long Term Disability, Accident, Cancer, Hospital, 401 K-Match, Paid Time Off, Holiday pay, and more!