ServiceNow Developer
Role details
Job location
Tech stack
Job description
This role is part of Bright Vision Technologies' in-house Statement of Work (SOW) engagement. The client, end customer, and employer for this position is Bright Vision Technologies - there is no third-party client, vendor, or implementation partner involved. We do not engage in C2C, 1099, or third-party arrangements for this role. BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. Candidates must be willing to work directly as a full-time W2 employee of Bright Vision Technologies and contribute to our in-house SOW deliverables. No new H1B sponsorship is available for this role. However, candidates who are currently on a valid H1B visa and require a transfer are welcome to apply. We will support H1B transfers for qualified candidates. For every role, a technical coding assessment is mandatory. Please apply only if you are confident in your technical abilities and hands-on experience., We are seeking an experienced ServiceNow Developer to build and maintain solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications. The role focuses on hands-on configuration and development - including workflows, Flow Designer, scripting, integrations, UI customization, and platform extensions - while applying best practices that keep the platform clean, upgrade-safe, and performant. The ideal candidate has shipped meaningful ServiceNow work in production, balances declarative and programmatic approaches thoughtfully, and writes maintainable code that survives upgrades and team turnover. Key Responsibilities
- Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications.
- Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate.
- Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions).
- Develop scoped applications that follow platform best practices and avoid global-scope pollution.
- Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers.
- Develop catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure each request is routed, approved, and executed reliably end-to-end.
- Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS.
- Develop and maintain CMDB integrations, identification rules, and data quality improvements.
- Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and make informed decisions.
- Participate in design reviews, contribute to platform standards, and document technical decisions.
- Support upgrades, regression testing, and remediation of customizations across releases.
- Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic root-cause analysis and contributing durable fixes back to the platform.
- Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions.
- Stay current with ServiceNow releases, new features, and emerging best practices.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- Five or more years of hands-on ServiceNow development experience.
- Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow.
- Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.
- Experience with Flow Designer and IntegrationHub.
- Hands-on integration experience using REST, SOAP, and MID Servers.
- Strong understanding of the ServiceNow data model and CMDB concepts.
- Experience with Service Portal widget development.
- ServiceNow Certified System Administrator (CSA) credential.
- Strong troubleshooting and analytical skills.
Preferred Qualifications
- ServiceNow Certified Application Developer (CAD).
- Certified Implementation Specialist credentials (ITSM, HR, CSM, ITOM).
- Experience with Now Assist or GenAI Controller.
- Familiarity with App Engine Studio.
- Exposure to multi-instance ServiceNow environments.
Benefits & conditions
This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. ServiceNow Developer Job Title: ServiceNow Developer Location: 100% Remote (Continental United States) Position Type: In-house Bright Vision Technologies SOW engagement (no third-party client or vendor) Experience: 5+ years Sponsorship: No new H1B sponsorship available. H1B transfers welcomed for qualified candidates. Employment Type: Full-time, direct W2 with Bright Vision Technologies (no C2C, no 1099, no third-party) Engagement: Long-term, multi-year, aligned to the Bright Vision SOW delivery roadmap Compensation: Competitive base salary commensurate with experience, plus benefits. Employment Terms & Visa Policy