IT Desktop Support Administrator

The Hunton Group
Houston, United States of America
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Houston, United States of America

Tech stack

Microsoft Active Directory
VoIP
Microsoft Outlook
Unix
Cisco Routers
Computer Networks
Desktop Computing
Linux
Network Protocols
VMware Virtualization
Cisco Voip
Office365
Software Troubleshooting
Laptops
Terminal Servers
User Administration

Job description

  • Provide comprehensive day-to-day support for desktop systems and related infrastructure at our Westpark location, including hardware, software, and network components.
  • Coordinate and execute installations, repairs, upgrades, and troubleshooting activities to ensure optimal functionality and performance.
  • Facilitate the creation and management of Active Directory (AD) accounts/users and Exchange accounts/mailboxes within O365 and on-premise servers, ensuring seamless access and communication capabilities for users.
  • Travel to our Greens Rd. location as needed to address support issues and maintain consistency across sites.

Requirements

Do you have experience in VoIP?, Do you have a Associate's degree?, * Strong interpersonal and communication skills

  • 5-7 years of experience supporting diverse software/hardware products
  • Proficiency in Microsoft O365 Suite, particularly OneDrive
  • Expertise in rebuilding and configuring desktops and laptops.
  • Ability to install and manage network printers
  • Knowledge of network protocols and shares
  • Experience with VMWare virtualization technology
  • Familiarity with Active Directory and user account management
  • Competence in Outlook/Exchange for email and communication systems
  • Understanding of Cisco VOIP systems
  • Proficiency in managing Terminal Servers
  • Strong troubleshooting abilities
  • Preferable knowledge of Linux/Unix systems
  • Knowledge of Cisco routers and switches is advantageous

Education and/or Experience (required):

  • Bachelor's/Associate's degree in IT, CS, MIS, or equivalent work experience
  • Extensive experience working in a team-oriented, collaborative environment.

Physical Requirements:

  • Must be able to use hands to operate computer keyboard and telephone regularly.
  • Requires frequent sitting and reaching with hands and arms.
  • Occasional standing and walking may be required.
  • Must be able to lift and/or move up to 50 pounds occasionally.
  • Specific vision abilities such as close vision and ability to adjust focus are necessary for this role.
  • Reasonable accommodations may be made for individuals with disabilities to perform essential job functions.

Benefits & conditions

Pulled from the full job description

  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance

About the company

The Hunton Group in Houston, TX (www.huntongroup.com) is seeking to hire a skilled and proactive IT Desktop Support Administrator to join our team. In this role, you will be responsible for providing technical assistance and daily support to our organization's users, ensuring smooth and efficient operation of computer systems and related peripherals. This role requires a combination of technical expertise, customer service orientation, and problem-solving abilities. Come work for an industry leader that has been recognized both locally and nationally as one of the Top Places to Work!

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