Service Now PM with SAP

Donato Technologies, Inc
Newark, United States of America
9 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 135K

Job location

Newark, United States of America

Tech stack

Agile Methodologies
Artificial Intelligence
Asana
Confluence
JIRA
Continuous Integration
DevOps
Microsoft Project
Scrum
Release Management
SAP Applications
SAP CS
SAP Project Management
Tableau
Smartsheet
Enterprise Software Applications
Cloud Platform System
Postman
Technical Debt
GIT
Atlassian Tools
Performance Monitor
Workday
Jenkins
ServiceNow
Microservices

Job description

  • Managed end-to-end delivery of multiple AI and enterprise software programs (Workday, FST, Phoenix AI) under the University PMO framework coordinating 6+ cross-functional teams across engineering, QA, and business units.
  • Collaborated with technical leads to refine business requirements into system design and validation for Java microservices ensuring seamless migration and 30% reduction in functional defects.
  • Established Jira and Confluence KPI tracking for bug closure, velocity and sprint health achieving 25% improvement in on-time resolution and better transparency across releases.
  • Introduced structured change management and risk control processes using risk logs and technical debt registers, reducing scope creep by 20% and accelerating ticket closure by 15%.
  • Used Agile/hybrid best practices daily standups, biweekly sprint retrospectives, and backlog grooming driving on time sprint completion rate and continuous improvement across delivery cycles., Job Title: SAP S/4HANA Service & Warranty Lead Automotive Location: Newark, CA (7373 Gateway Boulevard, Newark, CA) Work Mode: Hybrid 4 Days Onsite Mandatory Industry: Automotiv…
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Requirements

For this role, we are looking for passionate SAP Service Now Project Managers with excellent technical and communication skills managing Engineering projects., * 10-12 years of strong hands-on project management experience with 4+ years managing SAP projects.

  • Program Leadership: Agile, Waterfall, Scrum Delivery,
  • Roadmapping, Stakeholder Reporting, KPI/OKR Tracking,
  • Change Management, Risk Mitigation, Cross-Functional Coordination
  • Tools: Jenkins, Asana, Git, Jira, Confluence, ServiceNow, Smartsheet, MS Project, Postman, Tableau

Behavioral Skills:

  • Excellent Communication skills and collaboration skills
  • Ability to propose and implement improvements in the system
  • Ability to work with cross-functional stakeholders

Evaluation Category Key Skills/Tools Program Portfolio & Delivery Management Experience leading multiple enterprise initiatives (AI, Workday, platform modernization) Jira Portfolio, MS Project, Smartsheet, Asana, Tableau Program & Delivery Management MS Project, Smartsheet, Asana SAP & ServiceNow Functional Understanding SAP lifecycle knowledge, ServiceNow ITSM workflows, enterprise integrations Agile / Hybrid Delivery Leadership Jira, Confluence DevOps & Release Coordination Engineering collaboration, CI/CD awareness, release planning and validation Stakeholder Communication & Executive Reporting

Benefits & conditions

  • $60.00-65.00 per hour

About the company

Donato Technologies Inc. is a trusted IT staffing, consulting, and software development partner headquartered in Dallas, Texas. We support clients across industries by understanding their unique business needs and delivering tailored technology and workforce solutions. Our focus is on connecting the right talent with the right opportunity-ensuring clients receive dependable, skilled professionals and candidates receive meaningful career growth and support. We work closely with small to mid-sized organizations to provide flexible, high-quality services that drive performance, innovation, and long-term success., © 2026 Careerjet All rights reserved

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