DATA CO-ORDINATOR

Dove Home Care Agency Ltd
Solihull, United Kingdom
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 26K

Job location

Solihull, United Kingdom

Tech stack

Microsoft Word
Microsoft Excel
Microsoft Outlook
Software Documentation
Microsoft Office
Application Data

Job description

  • Monitor carers' daily logs, notes, medication records, and visit reports on the care management app to ensure accuracy and completeness.
  • Identify errors, inconsistencies, missed tasks, or non-compliance issues within carers' documentation and escalate concerns appropriately.
  • Ensure carers are following CQC regulations, company policies, safeguarding procedures, and care standards at all times.
  • Carry out regular audits of electronic care records, MAR charts, incident reports, and compliance documentation.
  • Support management teams by preparing compliance reports, tracking trends, and highlighting areas requiring improvement or further training.
  • Maintain accurate staff and service user records while ensuring confidentiality and GDPR compliance.
  • Liaise with carers, coordinators, and senior staff to correct documentation issues and improve recording practices.
  • Monitor call monitoring systems and electronic care planning systems to ensure carers complete tasks correctly and on time.
  • Assist in investigations relating to complaints, incidents, missed calls, or safeguarding concerns by reviewing app data and care records.
  • Provide guidance and support to carers on proper use of the care app and accurate documentation standards.
  • Help maintain training and compliance trackers, ensuring mandatory training and documentation remain up to date.
  • Contribute to continuous improvement initiatives to enhance service quality, compliance, and operational efficiency.

Requirements

Do you have experience in Organizational skills?, We are seeking a highly organised and detail-oriented Data Co-ordinator to join our care team. The successful candidate will play a key role in monitoring carers' documentation and activity on the care management app, ensuring accurate record-keeping, identifying errors or omissions, and supporting compliance with CQC standards and company policies. This role is ideal for someone with strong analytical skills, a good understanding of the care sector, and a passion for maintaining high-quality care standards., * Previous experience within the health and social care sector is preferred.

  • Good understanding of CQC standards, safeguarding, GDPR, and care compliance requirements.
  • Experience using care management systems or electronic care planning apps.
  • Strong attention to detail with the ability to identify errors and inconsistencies quickly.
  • Excellent organisational and administrative skills.
  • Good written and verbal communication skills.
  • Ability to handle sensitive and confidential information professionally.
  • Competent in Microsoft Office, particularly Excel, Word, and Outlook.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and manage multiple tasks effectively.
  • Experience in auditing, compliance monitoring, or data coordination is desirable.
  • A Level 2 or Level 3 qualification in Health and Social Care or Business Administration is advantageous but not essential with relevant experience.

This role is ideal for a proactive individual who is passionate about maintaining high standards of care, ensuring compliance, and supporting carers to deliver safe and effective person-centred care.

Benefits & conditions

Pulled from the full job description

  • Free parking
  • Company pension
  • Casual dress
  • On-site parking

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