IT - Computer Operator

As a Computer Operator you will be responsible managing the daily activities that utilize our main data center computer system. You are responsible for the use of IBM AS/400 computer and the supporting printing devices. You will be responsible for customer support to produce quality service and timely report distribution., * Accurately entering data into company systems, appropriate spreadsheets and any other proprietary system

• Processing orders for King Kullen, retail stores and checking the orders for accuracy
• Reporting any discrepancies with order verification to appropriate support staff
• Responsible for managing the Operating System and recording incident sheets appropriately whether it is a system or program problem
• Contacting support team in the event hardware/software malfunctions
• Ensuring all equipment is kept neat and clean per department specifications
• Processing and distributing day's end reports for all batch processing for various departments
• Running and printing daily, weekly and monthly books, velocities, meat books, UPC labels, Shelf Talkers label run, ensuring all reports are broken down correctly
• Helping end user with lock outs, password resets, error messages on system and toner changes in the printer
• Stocking and managing inventory with paper, labels, and supplies needed for day and night shift
• Perform other duties as assigned by leadership

Do you have experience in Customer communication?, * Preferred: One (1) - three (3) years AS400 experience

• Preferred: Proficient Knowledge of technological systems such as but not limited to: Microsoft Office, AS400
• Preferred: Proficiency in English (written and verbal) to effectively communicate with associates and leadership, * Physical abilities: Ability to stand, walk and sit throughout your day; Walking on a variety of flooring such as carpet, concrete, tile etc;
• Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basis
• Organizational Skills: Ability to prioritize and meet deadlines; project management
• Working in a team based environment: Working independently and as a team player to ensure our customers are receiving orders timely and with the highest quality
• Quality: Maintain integrity and high standards from all perspectives
• Safety Culture: Maintain and drive safety policies to all associates; driving for accountability of safe practices throughout shift