IT Support Engineer - Derby

Principal IT
Derby, United Kingdom
11 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Derby, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
Dynamic Host Configuration Protocol
DNS
Local Area Networks
Windows Server
Networking Basics
Wi-Fi Technology
Network Routers
Firewalls (Computer Science)

Job description

The role involves providing remote and onsite support to business clients across Microsoft environments, networking, and infrastructure technologies., * Provide 1st/2nd line IT support

  • Support Microsoft 365 environments
  • Troubleshoot Windows 10/11 and Windows Server
  • Manage Active Directory, DNS, DHCP, and Group Policy
  • Support LAN, Wi-Fi, routers, and firewalls
  • Handle user onboarding/offboarding
  • Manage helpdesk tickets and documentation

Requirements

Do you have experience in Windows?, * Previous MSP or IT support experience

  • Strong Microsoft 365 administration skills
  • Good understanding of Windows Server and networking fundamentals
  • Experience troubleshooting hardware, software, and connectivity issues
  • Strong communication and customer service skills

Apply for this position