Business Systems & Automation Coordinator (In-house)

As we continue to grow, we're investing heavily in smarter systems, automation and operational technology that help us work more intuitively, reduce unnecessary admin and create better visibility across the business.

We're currently in a significant growth phase, with a clear focus on building scalable operational infrastructure that supports our long-term vision of becoming a wider-reaching organisation without losing the quality, agility and culture that define how we work today.

This role sits at the centre of that journey.

You'll help shape how information, workflows and automation move through the business day to day - supporting operational teams, improving consistency and helping us continuously evolve how we work.

THE EXCITING STUFF:

• Unlimited access to the on-site Allerton Gym with Peloton Treadmill, Spin Bike, Jordan free weights, Technogym cable machine, kettlebells and yoga equipment
• State-of-the-art breakout facilities with kitchen, 65" TV, full-size pool table, pinball machine, arcade games, board games and travel inspiration library
• Monthly Value Award Ceremonies celebrating outstanding people and great work aligned with our company values
• Two-yearly all-expenses-paid Team Events
• Weekly on-site hairdressing and car valeting - your time is precious, so we run the errands to you
• A Monthly Break & Connect - lunch on us, plus time away from the desk to unwind and enjoy the facilities we offer
• The best equipment and technology to do your job, including a dual-widescreen working area, As our Business Systems & Automation Specialist, you'll support the ongoing development, improvement and maintenance of Allerton's operational systems and automation.

Working closely with our in-house Business Systems Developer and wider Business Improvement function, you'll help bridge the gap between operational process, systems thinking and workflow automation - supporting the continued evolution of how we work as a business.

This role sits within a collaborative and fast-evolving area of the business focused on continuous improvement, smarter workflows and operational scalability.

Alongside our existing CRM and automation ecosystem, we are also actively developing internal operational platforms and tools designed specifically around the way our business operates in the real world.

You'll work across departments to help build, maintain and improve the systems, automations and processes that support our operations, while helping ensure solutions remain practical, sustainable and user-friendly for the people using them every day.

We currently use platforms such as Pipedrive and Make to support automation and operational workflows.

This is a hands-on role focused on practical problem solving, continuous improvement and helping the business work smarter as we continue to scale., * Supporting the development and maintenance of automation, workflows and operational systems

• Building and improving workflow automations using low-code/no-code platforms such as Make
• Supporting the ongoing development and optimisation of our CRM ecosystem
• Working collaboratively with operational and business improvement teams to identify opportunities, improve workflows and support better ways of working
• Identifying opportunities to reduce manual handling and improve operational efficiency
• Helping improve how data flows between systems and teams
• Assisting with workflow mapping, process documentation and system auditing
• Supporting operational teams with system improvements and problem solving
• Testing workflows, automations and new system functionality
• Supporting the rollout and adoption of new systems and processes
• Maintaining documentation and helping create scalable operational standards
• Working collaboratively across departments to continuously improve how we operate, As Allerton continues to grow, our systems are becoming increasingly important to how we maintain quality, consistency and visibility across the business.

This role helps ensure the right information reaches the right people at the right time - reducing friction, supporting better decision-making and allowing our operational teams to focus on doing great work.

The impact of this role will be felt across the entire business every single day.

Do you have experience in Systems engineering?, Curious, logical and naturally drawn to improving how things work.

You enjoy spotting inefficiencies, untangling messy processes and finding smarter ways of doing things.

You have a genuine interest in systems, automation and operational technology.

While you may not come from a traditional software engineering background, you do have hands-on experience working with automation platforms, workflow-driven systems or low-code/no-code tooling and are comfortable understanding how systems connect and interact.

You enjoy combining technical curiosity with practical problem solving and are naturally drawn to improving operational processes through smarter system design.

You're the sort of person who:

• enjoys building automations and workflows
• likes understanding how systems connect together
• naturally questions inefficient processes
• thinks practically about usability and outcomes
• enjoys solving problems
• and takes pride in making things work properly

You're comfortable working with both technical and non-technical people and can explain systems and processes in a way that makes sense to others.

Most importantly, you're proactive, curious and excited by the idea of helping shape how a growing business operates behind the scenes., Please note: exceptions to this role's experience requirements can be made for outstanding candidates who demonstrate exceptional aptitude and hands-on automation capability.

This role is best suited to candidates who already have experience working with workflow automation, operational systems or low-code/no-code platforms in a hands-on capacity.

We are specifically looking for somebody who has experience building, configuring, improving or maintaining automations and workflow-driven systems - not simply using CRM platforms as an end user.

Experience with platforms such as:

• Make
• Zapier
• Pipedrive
• Airtable
• Notion
• Power Automate
• n8n
• or similar operational tooling

would be highly beneficial.

You should be comfortable:

• thinking logically about processes and data flow
• troubleshooting workflows and automation issues
• understanding how systems interact
• improving operational efficiency through technology
• and working collaboratively with both technical and non-technical stakeholders

More important to us than formal qualifications are:

• curiosity
• systems thinking
• ownership
• adaptability
• problem-solving ability
• and a genuine interest in operational technology and automation

Pulled from the full job description

• Referral programme
• Annual leave
• Bereavement leave
• Free parking
• Additional leave
• Company pension
• Paid volunteer time, * 32 days annual leave (inclusive of the 8 statutory holidays recognised by the company)
• 3-4 days of additional paid leave during the Christmas period
• A competitive, tailored benefits package designed to support you, recognise your effort and fuel your ambition
• As a Living Wage Employer, we regularly review salaries to ensure pay remains fair, competitive and reflective of the value our people bring
• This is a highly collaborative, operationally integrated role and is therefore primarily office-based, working closely alongside operational teams and wider departments day to day
• Reserved on-site free parking
• Enrolment in the Company Pension Scheme
• Plus a host of smaller, everyday things that form part of life at Allerton - from well-stocked fridges and snacks, to celebrating birthdays and milestones - it's all part of how we look after our people day to day, * Additional leave
• Bereavement leave
• Canteen
• Casual dress
• Company pension
• Discounted or free food
• Free parking
• On-site gym
• On-site parking
• Paid volunteer time
• Referral programme

As part of one of the most innovative and forward-thinking construction companies in the region, our Team Members are trusted to do great work - and supported with the environment, tools and autonomy to do it well. At Allerton, we believe technology should support people, not complicate things., Allerton was built by a family and has been grown by our people - this underpins everything we do. We believe in bringing out the best in individuals. Our culture is shaped by human connection, genuine care and a drive to help people grow, develop and succeed. We don't just invest in tools, technology and facilities; we invest in potential, in character and in creating an environment where talent is supported, stretched and celebrated. We believe in transparency, trust and treating our people like adults. High performance comes from belonging, pride and shared purpose. Our people push themselves to be better because they want to, not because they're told to. We are values-led in every decision. Every relationship, every hire and every project reflects our commitment to doing things the right way, the human way… The Allerton Way.