IT Project Specialst

• Image, configure, and prepare Windows laptops according to Client standards (e.g., OS, drivers, security baselines, VPN, productivity tools).
• Coordinate directly with end users to schedule swap appointments, set expectations, and provide day-of support.
• Perform device setup: account sign-in, policy/application deployment, BitLocker enablement, network/VPN validation, and basic data transfer guidance.
• Track assets and logistics (shipping/receiving, inventory updates, asset tagging/assignment, chain-of-custody documentation).
• Decommission legacy devices per guidance (wipe/sanitize, return, or disposal workflows) while following data protection practices.
• Troubleshoot common hardware/software issues; escalate complex cases promptly.
• Maintain accurate records in ticketing/asset systems and report weekly progress against the end-of-June milestone.
• Follow security, privacy, and compliance standards throughout the rollout.

• 2-5 years of IT support or end-user computing experience.
• Hands-on experience with Windows 10/11 imaging and deployment (e.g., Autopilot/Intune, SCCM, or similar tools).
• Familiarity with Azure AD/Entra ID, BitLocker, VPN, and basic networking.
• Strong customer service, communication, and coordination skills; comfortable working with non-technical users.
• Detail-oriented, organized, and able to manage a high volume of appointments across multiple time zones.

Preferred qualifications (nice-to-have)

• Experience with ServiceNow or similar ticketing/asset platforms.
• CompTIA A+ or Microsoft Endpoint Administrator certification.
• Prior experience in large-scale device deployments or logistics coordination.

Core competencies

• Customer focus, problem solving, ownership, and adaptability.
• Collaboration and clear written/verbal communication.
• Quality mindset and compliance awareness.

Ci Siamo - Boston + Boston, MA + $70,000-75,000 per year Ci Siamo is a restaurant from Danny Meyer's Union Square Hospitality Group and James Beard semifinalist Chef Hillary Sterling. Located at Manhattan West, this NYT Top 100 restauran…, © 2026 Careerjet All rights reserved