Technical Support Specialist

• Troubleshooting software and hardware via phone, email, and remote login
• Becoming a product expert and staying current with new developments
• Training and orienting end users and students
• Assisting with software testing and quality assurance
• Contributing to a positive, team-oriented culture

Do you have a valid Driver's License license?, Do you have experience in Windows?, You enjoy solving problems, helping people, and learning new technology. You're available to work full-time (40 hours/week) onsite in Stuart, FL, with flexible availability including nights and weekends., * Excellent problem-solving, analytical, and communication skills

• Strong grammar and writing ability (technical writing is a plus)
• Comfortable learning and supporting innovative software
• Familiar with Windows 11
• Reliable vehicle and valid driver's license

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Paid holidays
• Flexible schedule, * $21.28/hour + bi-weekly performance incentives
• Health insurance (100%)
• Dental
• Vision
• 401(k)
• Paid holidays and vacation time, * 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

For more than 35 years, Advantage Software has been a leading innovator in software for the court reporting and closed-captioning industries. Located on Florida's Treasure Coast, we're passionate about giving our customers every technological advantage through reliable, creative, and cutting-edge solutions. Have you ever seen a court reporter writing on a stenotype machine? It might have been ours. Have you ever watched live captions scroll across your TV during an event? That could have been powered by our software.