Sr. Data Analyst
Role details
Job location
Tech stack
Job description
We are looking for a highly skilled Data Analyst with strong healthcare and call center industry experience to join our team in Pompano Beach, FL. The ideal candidate will be responsible for analyzing operational and business data, generating actionable insights, and supporting leadership teams with data-driven decision-making. This role requires excellent analytical capabilities, strong technical expertise, and outstanding communication skills, as the candidate will regularly interact with executive leadership including the COO and Operational VPs., Analyze large datasets to identify trends, patterns, and business insights Develop and maintain dashboards, reports, and visualizations using Tableau Write complex SQL queries for data extraction, validation, and reporting Utilize Python for data analysis, automation, and process improvement Work closely with operations, leadership, and business stakeholders to understand reporting requirements Provide analytical support for healthcare and call center operational metrics Monitor KPIs, productivity metrics, customer experience data, and operational performance Present findings and recommendations to senior leadership in a clear and professional manner Ensure data accuracy, integrity, and consistency across reports and systems Collaborate with cross-functional teams to support strategic initiatives and operational improvements, Broward Health Corporate Spectrum Req 30081 Shift: Shift 1 FTE: 1.000000 Summary: This is NOT A REMOTE position The Sr. Data Analyst - Business Growth Strategy play…
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Requirements
Proven experience as a Data Analyst in healthcare and/or call center environments Strong hands-on expertise in SQL, Python, and Tableau Excellent analytical, problem-solving, and critical-thinking skills Strong verbal and written communication abilities Comfortable interacting with senior leadership and executive stakeholders Ability to work independently and manage multiple priorities effectively Strong attention to detail and organizational skills Preferred Qualifications: Experience working with healthcare operational data, patient/customer service metrics, or contact center analytics Knowledge of data warehousing and reporting best practices Experience with workflow optimization and performance analysis