IT Support Specialist

Finstars Capital SL
Municipality of Las Palmas, Spain
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Spanish
Compensation
€ 172K

Job location

Municipality of Las Palmas, Spain

Tech stack

Microsoft Windows
Backup Devices
Business Software
Computer Security
Computer Networks
Desktop Computing
Monitoring of Systems
Issue Tracking Systems
Network Troubleshooting
Network Architecture
Networking Basics
Remote Service Software
Virtualization Technology
Software Troubleshooting
Information Technology
Laptops
User Accounts

Job description

Finstars Capital SL is seeking a skilled and reliable IT Support Specialist to join our team in Spain. The ideal candidate will be responsible for providing technical support, maintaining IT systems, and ensuring smooth day-to-day operation of hardware, software, and network infrastructure across the organization., * Provide first-line technical support for hardware, software, and network issues

  • Install, configure, and maintain desktops, laptops, printers, and other IT equipment
  • Support Microsoft Windows environments, Microsoft 365, email systems, and business applications
  • Troubleshoot system, network, and user access issues in a timely manner
  • Manage user accounts, permissions, and password resets
  • Monitor system performance and assist in maintaining IT security and network stability
  • Perform routine updates, backups, and system maintenance tasks
  • Document technical issues, solutions, and support activities
  • Coordinate with vendors and service providers when required
  • Support onboarding of new employees with IT setup and access provisioning

Requirements

Do you have experience in Windows?, Do you have a Bachelor's degree?, * Bachelor's degree or diploma in Information Technology, Computer Science, or related field

  • Proven experience in IT support, help desk, or technical support roles
  • Strong knowledge of Windows OS, Microsoft 365, and basic networking concepts
  • Familiarity with remote support tools and ticketing systems
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and customer service abilities
  • Ability to work independently and manage multiple support requests efficiently

Preferred Qualifications

  • Certifications such as CompTIA A+, Network+, Microsoft Certified, or similar
  • Experience with cloud platforms, cybersecurity basics, or virtualization
  • Knowledge of IT asset management and documentation practices
  • Fluency in Spanish and English is preferred

Benefits & conditions

  • Competitive salary and benefits package
  • Professional and collaborative work environment
  • Opportunities for career growth and advancement
  • Ongoing training and technical development programs

Sueldo: 172.000,00€ al año

Ubicación del trabajo: Empleo presencial

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