Telehealth Technology Coordinator

The individual in this position serves as a Technology Coordinator located at MedStar in DC. The Telehealth Technology Coordinator (TTC) supports the efficiency, ease of use and reliability of telehealth and other connected care programs that occur in or originate from a MedStar facility.

• The TTC will bring telehealth devices to a patient's bedside and facilitate such activities as teleconsultation with remote providers (e.g. palliative care, hepatologists, intensivists, ethics), inpatient remote rounding, family video visits with or without the care team, virtual interpreting services, post discharge remote monitoring and all other current/future inpatient telehealth related initiatives.

• TTC's will also work with Information Services to track, troubleshoot, manage and maintain telehealth devices, ensuring optimal patient & staff experience.

• This position works with hospital leadership, including the CNO, VPMA, CNIO & Director of Patient Experience.

• This position also works closely with, as well as under the direction of the MedStar Telehealth Innovation Center leadership, in strategic planning, creating and implementing patient experience initiatives, optimizing administrative and clinical telehealth-related workflows, and helping with growth projects on behalf of MTIC.

• Position will have data entry/support responsibilities and in person patient interaction!

These functions are performed in accordance with MedStar Health's philosophy, policies, procedures and standards.

Supports the efficiency, ease of use and reliability of telehealth and other connected care programs that occur in or originate from a MedStar Health facility. Provides prompt, professional, compassionate patient and consumer support. In collaboration with the care team, coordinates and manages efficient patient flow using telemedicine practices. Works under the direction of the MedStar Telehealth Innovation Center and works closely with hospital leadership, including but not limited to, Nursing, Provider and Patient Experience. These functions are performed in accordance with MedStar Health's philosophy, policies, procedures, and

• MUST HAVE: 1-3 years of medical administrative, medical receptionist, or something related! Must be able to work a part time shift on the weekends!! This position will be anywhere from 25-35 hours per week. They are looking for someone that can work Saturdays and Sundays and other shifts as needed so need to be somewhat flexible if possible.

• Also open to anyone with a recent bachelor's degree, any technical experience, strong call center or customer service experience preferred with healthcare experience!, Associates Degree Preferred not required

-tech savvy with ALL Microsoft Suite such as word, excel, outlook, etc.

-Comfortable in a Patient Facing role as they will have to go into rooms and meet with patients. They will have the proper PPE so that shouldn't be a problem

This is a Contract to Hire position based out of Baltimore, MD.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.