Network Technician (UniFi / Ubiquiti)

Insight Global
Fayetteville, United States of America
11 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Fayetteville, United States of America

Tech stack

Microsoft Access
Ethernet
Virtual Local Area Networks
Wireless Access Point

Job description

Seeking a hands-on Network Technician to support a large, active Ubiquiti UniFi deployment that is still under construction and rollout. This role focuses on execution and support, including on-site and office-based work. This is not a design or engineering role.

Responsibilities

  • Install, replace, and support UniFi access points, switches, and related hardware

  • Perform rack/stack, patching, labeling, and cleanup in MDF/IDF spaces

  • Verify device connectivity, status, and basic configuration against standards

  • Troubleshoot common issues such as offline devices, cabling problems, PoE issues, and link failures

  • Support cutovers, activations, and site walk-throughs

  • Work from drawings, port schedules, and task lists

  • Document completed work and escalate issues as needed

  • Assist with office-based tasks including staging, labeling, inventory, and prep

  • Coordinate with project managers, engineers, and low-voltage teams

What Success Looks Like

  • Clean, accurate installs with minimal rework

  • Devices online and issues clearly documented

  • Smooth coordination between field and office teams

Requirements

Hands-on experience with Ubiquiti UniFi hardware

  • Working knowledge of Ethernet networking fundamentals

  • Basic understanding of VLAN and PoE concepts

  • Comfortable working on active or unfinished job sites

  • Strong attention to detail and ability to follow standards

  • Reliable transportation and consistent availability - Structured cabling experience (Cat6/Cat6A, basic fiber awareness)

  • Experience with large or phased deployments

  • MSP or commercial IT project background

  • Familiarity with UniFi Protect or Access

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