Principal Technical Program Manager

Rock Family of Companies
San Francisco, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 318K

Job location

San Francisco, United States of America

Tech stack

Amazon Web Services (AWS)
Amazon Web Services (AWS)
Amazon Web Services (AWS)
Computer Security
Databases
Information Engineering
Data Infrastructure
Data Warehousing
Identity and Access Management
PostgreSQL
Microsoft SQL Server
MongoDB
Oracle Applications
Enterprise Data Management
Data Logging
Snowflake
Amazon Web Services (AWS)
Cassandra
Data Management
Cloud Migration
Cloudwatch
Redshift

Job description

Rocket is seeking a Principal Technical Program Manager, Data Infrastructure to lead enterprise scale data infrastructure integration, modernization, and operational excellence programs. This role involves partnering with teams like Data Infrastructure, Security, and Enterprise Architecture to align platforms, operating practices, and migration roadmaps in a complex enterprise environment. The initial focus is on integrating and modernizing data infrastructure capabilities across Rocket and affiliated platforms, specifically improving operational maturity, reliability, security alignment, compliance readiness, cloud adoption, and business continuity. The ideal candidate is a senior technical program leader expert in data infrastructure, on-premise to cloud migration, AWS, and Snowflake, who can create structure in ambiguous environments, coordinate many teams, and translate complex technical programs into measurable business impact.

About the role

  • Lead cross-functional data infrastructure integration and modernization programs across Rocket and affiliated business platforms.

  • Develop and maintain multi-quarter roadmaps that balance platform modernization, operational maturity, security alignment, compliance readiness, cloud adoption, and business continuity.

  • Partner with engineering and infrastructure teams to assess current-state capabilities, identify opportunities for improvement, and define practical execution plans.

  • Drive alignment across teams on standards, priorities, dependencies, risks, milestones, ownership, and measurable outcomes.

  • Support migration and modernization programs involving on-premise data infrastructure, AWS, Snowflake, and related enterprise data platforms.

  • Help define and implement operational standards for incident management, change management, monitoring, alerting, backup and recovery, patching, documentation, access management, and service ownership.

  • Work with Security, Risk, Compliance, Enterprise Architecture, and Engineering teams to align data infrastructure platforms with enterprise standards.

  • Build metrics and reporting mechanisms that show progress across technical execution, operational maturity, reliability, compliance readiness, and business value.

  • Develop executive-level reporting that clearly communicates program status, risks, tradeoffs, decisions needed, and outcomes delivered.

  • Establish durable operating cadences for roadmap reviews, dependency tracking, risk reviews, milestone reporting, and stakeholder communication.

Requirements

  • 10+ years of experience in technical program management, infrastructure program leadership, data platform programs, cloud migration, or related technical delivery roles.

  • Experience leading complex technical programs across multiple teams, functions, or business units.

  • Strong understanding of data infrastructure concepts, including databases, data warehouses, data platforms, storage, compute, backup/recovery, operational support, and production reliability.

  • Experience supporting or leading on-premise to cloud migration programs.

  • Experience working with AWS or similar public cloud infrastructure platforms.

  • Strong understanding of enterprise security, compliance, operational controls, risk management, and infrastructure standards.

  • Experience defining roadmaps, success metrics, program health indicators, executive reporting, and measurable outcomes.

  • Proven ability to create structure in ambiguous environments and drive execution through influence.

  • Strong written and verbal communication skills, with the ability to translate complex technical work into clear business outcomes.

Preferred Qualifications

  • Experience in financial services, mortgage, banking, lending, insurance, or other regulated enterprise environments.

  • Experience leading programs across acquired, merged, or affiliated business environments.

  • Familiarity with database and data platform technologies such as Microsoft SQL Server, Snowflake, Oracle, Postgres, Redshift, Aurora, Cassandra, MongoDB, or similar platforms.

  • Familiarity with AWS infrastructure patterns and services, including EC2, S3, IAM, VPC networking, FSx, CloudWatch, CloudTrail, backup/recovery, security logging, and enterprise account governance.

  • Experience partnering with InfoSec, Risk, Compliance, Audit, Enterprise Architecture, Cloud Governance, and Data Engineering teams.

  • Experience building operational maturity models, infrastructure standards, platform governance mechanisms, or enterprise operating models.

  • Experience with Snowflake migration, adoption, operations, or data platform modernization.

  • Experience with FinOps, cloud cost management, infrastructure modernization, or platform consolidation.

Benefits & conditions

The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $149,000.00-$318,000.00 . The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here (https://url.us.m.mimecastprotect.com/s/_BJHClY8MQF9kpgWSGf8CzlIAe?domain=myrocketcareer.com/) . The information regarding compensation and other benefits included in this paragraph is the company's current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.

About the company

**Rocket** is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. _Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals._

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