Professional Services Co-ordinator / Administrator

Stags are looking to recruit an Office Co-ordinator / Administrator to join our Development Land, Planning, and Architectural Design teams in Exeter. The role will involve providing a combination of agency, consultancy and administrative support to the team who provide a range of professional services to clients across the South West.

This position presents a fantastic opportunity for someone to join the department during an exciting period of growth.

The anticipated workload will be varied but will include:

• Point of contact for clients, landlords, tenants, other professionals, contractors and suppliers, predominantly over the telephone and by email but also face to face
• Handling some aspects of development land agency progression including property listing, brochure and details generation, preparation of site information packs, handling buyer and seller enquiries, with support from the wider development land team
• Helping to manage Planning and Architectural Design workflow and capacity and co-ordinating workstreams to support instruction progression and achieve deadlines;
• Responding to and, where applicable, dealing with general enquiries
• Provide general administrative support to the team
• Management of diaries and organising meetings and events
• Audio typing of letters, emails, reports, meeting minutes and other documents
• Drafting and raising fee invoices using our invoicing software
• Recording and maintaining invoice schedules and quotes spreadsheets
• Completing background searches and due diligence research on both properties and clients
• Drafting and arranging signature of our Terms' of Business
• Photocopying, filing and CRM management
• Liaising with members of both the wider Professional Services department and firm
• Assisting with marketing for the department
• Organising and co-ordinating events, * Holiday allowance of 23 days plus bank holidays, rising to 24 days after 5 years' continuous service
• NEST pension scheme
• Annual pay reviews
• Multiple sporting events and firm challenges, in support of the firms nominated Charity
• Support and assistance from across the firm
• Enjoyable working environment
• Regular team, office and whole firm social events

Do you have experience in Office experience?, The successful applicant will have a flexible 'can do' positive attitude, be a fast learner for in-house software systems, self-motivated and will ideally have previous experience supporting a busy team, as well as being able to use their own initiative and prioritise their workload. The ability to work as part of a team is essential and attention to detail is key.

An understanding of the development and planning sector would be advantageous but not essential, as well as experience of working in an office environment.

The skills and characteristics we are looking for include:

• Excellent communication skills
• Good telephone manner
• Ability to work on your own initiative or as a team
• Excellent working knowledge of IT including Microsoft Office
• Organised, with a high level of attention to detail
• Effective time management and the ability to prioritise tasks and ensure deadlines are met
• Audio typing

Pulled from the full job description

• Free parking
• Company pension
• Company events

Stags is a multi-disciplinary firm of Estate Agents, Chartered Surveyors and Auctioneers, which has been operating in the South-West of England since 1874. As well as being leading Estate Agents in the region, the firm has an established Professional Services division which provides a range of technical advice and professional services to landowners, farmers, property owners, institutions and professionals. We have 22 offices across the region including five Professional Services "hubs" located in Taunton, Tiverton, Exeter, Totnes and Launceston from which we cover the whole of the West Country. We are a Partnership run firm, without faceless individuals, offering a friendly and supportive working environment, with access to a variety of skills and knowledge to be shared. The Exeter office is located in a super position along Southernhay West, only minutes from the centre of the city. The office is made up of a variety of teams covering residential agency, lettings, farm agency, holiday complexes, new homes and professional services. The office comprises approximately 30 members of staff. Why Stags? * Established firm with over 150 years' experience