I.T. Infrastructure Manager

Jackson National Life Insurance Company
Jackson, United States of America
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 72K

Job location

Jackson, United States of America

Tech stack

Microsoft Windows
Microsoft Active Directory
Antivirus Softwares
Azure
Backup Devices
Health Informatics
Data Recovery
Dicom
Hyper-V
IP Addressing
Network Troubleshooting
Windows Server
Network Architecture
Networking Cables
Routing
EClinicalWorks
Virtualization Technology
Wi-Fi Technology
Network Routers
Internet Protocol Telephony
Software Troubleshooting
Information Technology
Network Server

Job description

We are seeking a dynamic and highly skilled I.T. Infrastructure Manager.

  • Support with managing systems across 35+ medical clinics.
  • Support and manage specialized healthcare systems (dental, optometry, imaging/X-ray/ultrasound, pharmacy, and medical applications). Some of the systems include: eClinicalworks, Dexis, Canon Eye Vision, Paxcera, Hologic Mammography GE Ultrasound, Dicom, Pioneer RX.
  • Maintain professional client relationships; configure workstations and peripheral devices. Ensure secure, reliable IT systems across clinical, dental, pharmacy, and administrative operations.
  • Install, configure, and manage Windows Server, Hyper-V virtualization, and Active Directory. Administer Microsoft Azure and Microsoft 365 (provisioning, licensing, security). Install and organize servers, equipment in rack. Install and mount IT equipment with proper cable management. Run and terminate network cabling in basic configuration.
  • Understand network infrastructure (switches, wifi, routers, IP addressing) to communicate trouble with Hosting Vendor with onsite troubleshooting. Troubleshoot hardware, software, and network issues promptly.
  • Manage NAS storage, backups, and data recovery solutions. Monitor and maintain enterprise antivirus and EDR systems.
  • Support NVRs, surveillance cameras, alarm systems, and badge access control systems.
  • Coordinate IT needs for renovations, new construction, and staff relocations.
  • Assist with VOIP phone setup. Research and innovate new solutions

· Must be able to drive to medical sites Occasional - weekend/after-hours work on special projects or new deployments.

Requirements

Do you have experience in Research?, Do you have a Bachelor's degree?, · Proven IT systems administration experience, preferably in healthcare.

· Strong knowledge of Windows Server, Hyper-V, and Active Directory.

· Experience with Azure and Microsoft 365 administration.

· Solid understanding of networking (IP addressing, switching, routing).

· Experience with NAS and backup/recovery systems.

· Familiarity with rack installation, hardware mounting, and structured cabling.

· Knowledge of enterprise antivirus and endpoint security tools.

· Experience with NVRs, cameras, and access control systems.

· Ability to support specialized medical, dental, and pharmacy systems (or learn quickly).

· Strong troubleshooting, documentation, communication, and customer service skills.

Preferred Qualifications

· Bachelor's degree in IT or related field. Certifications: CompTIA A+, Network+, Security+, or Microsoft certifications (preferred)

· Healthcare IT experience. Familiarity with HIPAA and healthcare IT standards.

Benefits & conditions

Pulled from the full job description

  • Health insurance
  • Retirement plan
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Life insurance, * Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

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