Product Owner

What we're looking for - must havesExperience as a Product Owner, Business Analyst or Digital Product ManagerProven experience working with and influencing senior stakeholders - up to and including director or C-suite level A track record of taking prototypes or pilots through to live production - not just handing off, but owning the transition Experience working with core operational platforms - systems that real teams rely on day-to-day, not just internal tools Must-have criteria are non-negotiable - please only apply if you meet all four. Desirable Background in a TIC (Testing, Inspection and Certification), compliance, audit or similarly regulated industry Comfortable managing a product backlog in an Agile or Scrum environmentAble to write clear user stories and acceptance criteria that a dev team can actually act onExperience managing outsourced or third-party development teamsAgile or Scrum certification (CSPO, PSPO or similar)Familiarity with field operations or property management platformsExperience in retail, hospitality or consumer-facing regulated sectors

Company DescriptionServe Legal is a leading provider of ID and compliance testing services, supporting businesses across the UK and Ireland in maintaining the highest compliance standards. Trusted by national retailers, leisure operators, and sports broadcasters for nearly two decades, Serve Legal delivers highly accurate audits that drive operational efficiency and protect revenue and reputation. Renowned for service excellence and innovative solutions, the company empowers clients to exceed regulatory requirements while improving customer experience. Recognized with multiple business awards, Serve Legal continues to provide actionable insights and support for continuous operational improvement.