IT Executive

Step Change Outsourcing
Stevenage, United Kingdom
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 30K

Job location

Stevenage, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
Dynamic Host Configuration Protocol
DNS
Hyper-V
Microsoft Operating Systems
Network Architecture
Networking Basics
PCI Data Security Standards
SQL Databases
Virtualization Technology
Firewalls (Computer Science)
Patch Management

Job description

We're looking for a driven and ambitious IT Executive to join our growing technology team.

This isn't a typical support role - you'll be working in a fast-paced call centre environment supporting 300+ users, with exposure to infrastructure, networking, security, and projects.

What you'll do

  • Provide first-line IT support and resolve incidents
  • Manage user access (starters, leavers, movers)
  • Support network, server, and firewall environments
  • Assist with patching, monitoring, and system improvements
  • Contribute to ISO27001 / PCI DSS compliance
  • Get involved in automation and technology improvements

Technical Environment (Desirable)

  • Microsoft 365 and Active Directory
  • Virtualisation platforms (e.g. Hyper-V)
  • Network infrastructure (DNS, DHCP, switching, firewalls)
  • Endpoint and patch management solutions
  • Basic database environments (e.g. SQL)

Requirements

Do you have experience in IT support?, * Strong IT support experience in a fast-paced environment

  • Solid knowledge of Microsoft systems and networking basics
  • Proactive mindset - not just fixing issues, but improving them
  • Interest in developing into infrastructure/security/project work

Benefits & conditions

Pulled from the full job description

  • Referral programme
  • Free parking
  • Canteen
  • On-site parking, * Hands-on exposure to real business-critical systems
  • Opportunity to shape and improve how IT operates
  • £300 quarterly bonus

Pay: £30,000.00 per year

Benefits:

  • Canteen
  • Free parking
  • On-site parking
  • Referral programme

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