CRM & Integration Engineer

Synapri are hiring a CRM & Integration Engineer to help design and build the core systems, integrations, and digital workflows that support a growing business. This is a hands-on role focused on CRM configuration, automation, integrations, website connectivity, and operational scalability.

You'll play a key role in building the internal technology platform from the ground up, working closely with commercial, operations, and external technology teams to create efficient, secure, and scalable systems., * Design and configure CRM structure, workflows, and automation

• Support website integrations, forms, tracking, and digital customer journeys
• Build and maintain integrations across APIs, third-party tools, and internal systems
• Automate onboarding, reporting, task management, and operational workflows
• Create secure and reliable data flows between systems
• Manage user permissions, access controls, and system security
• Support dashboards, reporting feeds, and operational visibility
• Troubleshoot integration and system issues
• Work with external vendors and implementation partners where required
• Collaborate with AI and automation initiatives across the wider platform

Do you have experience in Salesforce?, * Practical and solutions-focused with strong systems thinking

• Comfortable working across CRM platforms, APIs, automation, websites, and data
• Able to translate business requirements into scalable technical solutions
• Security conscious with strong attention to reliability and process control
• Strong communication, documentation, and stakeholder engagement skills
• Comfortable working independently within a fast-paced environment
• Interested in helping shape and scale a modern technology platform from an early stage

Useful Experience

• CRM platforms such as Salesforce, HubSpot, Dynamics, Zoho, Attio or similar
• API integrations and workflow automation tools (Zapier, Make, n8n, Power Automate)
• Website management, CMS platforms, hosting, analytics, and forms
• Reporting and dashboard tools such as Power BI
• Data mapping, process design, and document automation
• User access controls and system administration
• Financial services or operational platform environments beneficial but not essential

This role would suit someone who enjoys building connected systems, improving operational efficiency, and creating scalable digital processes within a growing business.