Junior Infrastructure Engineer
Role details
Job location
Tech stack
Job description
We're looking for a motivated and enthusiastic Junior Infrastructure Engineer to join our team. This is a fantastic opportunity to kick-start or develop your career in IT infrastructure, working with modern Microsoft technologies while being supported by experienced engineers.
In this hands-on role, you'll build your technical skills while helping to support and improve the infrastructure that underpins critical business systems. You'll gain exposure to real-world environments, learn how issues are prioritised and resolved, and play a key part in keeping systems running smoothly.
What's in it for you?
- Fantastic company discounts: Up to 80% off our stylish kitchen ranges and products
- Access to Retail Trust
- Flexible holidays: Buy up to five extra days with our holiday purchase scheme
- Wellbeing support: Access to our virtual GP service and employee assistance platform 24/7
- Lifestyle perks: Cycle to work scheme and savings on hundreds of top brands via our benefits app
- A collaborative culture built on care, inclusion, and continuous improvement
What you'll be doing:
-
Supporting and maintaining server infrastructure that underpins critical business systems
-
Assisting with Infrastructure team tickets and learning how to resolve issues effectively
-
Supporting the Microsoft estate, including Active Directory, Office 365 and Exchange
-
Helping with Intune package deployment and maintenance
-
Investigating and resolving tickets escalated from the Desktop team
-
Monitoring system alerts and escalating issues where required
-
Supporting software rollouts, server maintenance and routine infrastructure activities
-
Attending team meetings and contributing to continuous improvement discussions
-
Assisting with disaster recovery testing and documentation
Requirements
Do you have experience in Virtualization?, * A genuine interest in IT infrastructure and Microsoft technologies
- Strong communication skills, with a friendly and proactive approach
- Organised, motivated and eager to learn and develop
- Ability to follow processes and produce clear documentation
- Some exposure to Microsoft technologies, virtualisation or IT support environments
- A flexible, positive attitude with the ability to adapt in a changing environment
- Willingness to occasionally travel to other sites if required
Benefits & conditions
Pulled from the full job description
- Employee discount
- Cycle to work scheme