Systems Admin

The Systems Administrator is responsible for maintaining the functionality, security, and stability of computer systems within the Dept. of Earth Environmental and Resource Sciences at UTEP. This role will help further the mission of the department by ensuring responsive and high-quality technical support to faculty, staff, and students. The Systems Administrator will also provide user support and training of basic software, assist with installation of software for courses, contribute to maintaining and updating digital resources, and assist with inventory tracking of IT hardware software, etc.

Statement of Duties and Responsibilities:

Help administer and support DEERS IT Infrastructure - Maintain servers, backups, RAID systems, UPS units, and coordination with HPC/TACC facilities. Manage software updates, licensing, and user accounts on local or departmental systems

User Support and Training - Provide technical support for faculty and students, including troubleshooting, computer setup, and equipment transitions. (Note that many of these tasks he is restricted in performing). Offer training in Linux, AI tools, and specialized research software. Technical support for compliance with regulations (e.g., export control, data security).

Classroom and Computing Lab Technology - Maintain instructional computer labs, including imaging, troubleshooting, and assisting end-users, and install class software when requested by faculty.

Data and Research Computing Support - Assist with data management, backups, and large dataset handling. Support IT needs and assist with creation and development of computing workflows.

Planning, Procurement, and Inventory - Assist with purchasing hardware/software, tracking inventory, and supporting IT components of grant proposals. Secure maintenance/insurance contracts when needed for high-value servers.

Web and Digital Resources - Maintain department websites and shared digital repositories of regional earth and environmental science data and resources.

Deploy, configure, and support hardware in a cross-platform computing environment (Windows, macOS, & Linux).

Provide hands-on and remote technical support for staff and faculty workstations, mobile devices, printers, and related technology.

Collaborate with cross-functional teams including UTEP's centralized IT organization in support of academic and administrative units.

Respond to IT service requests and incidents via ServiceNow platform, phone, email, MS Teams, or walk-in.

Document system configurations, procedures, and changes.

Assists with special projects, as needed.

Knowledge of all Microsoft Office software and able to learn and use institutional software systems.

Complies with all State and University policies.

Other duties may be assigned

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws., * To recruit, inspire, and develop a new generation of scientists and mathematicians, dedicated to the highest principles of Science, and educated in the environmental, health and economic challenges of the border region.

• To lead by example, promoting effective and self-sustaining research programs, encouraging student participation, and providing a national forum for addressing the special problems of our region.
• To work to educate all university students and the community at large, increasing the level of awareness of scientific issues, and providing a knowledge resource to citizens and government alike.

Do you have experience in macOS administration?, Do you have a Bachelor's degree?, To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., Education: Bachelor's degree from four year college or university within area of assigned responsibility.

and

Experience: Three years related experience to the statement of duties and responsibilities; or equivalent combination of education and experience.

Preferred Qualifications:

Bachelor's degree in Computer Science or a related field.

Experience administering Windows and Linux servers.

Experience with Windows Active Directory and group policy management.

Familiarity with industry standard encryption solutions (e.g. BitLocker).

Proficiency with Window, macOS, and Linux operating systems.

Experience using web content management systems (CMS) such as Cascade.

Familiar with IT product procurement and research of emerging tech, Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.

The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.

Pulled from the full job description

• Health insurance
• Employee discount
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Paid holidays, Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends

FLSA status: exempt

Earliest Start Date: As soon as possible.

Salary: Commensurate with experience., What UTEP Offers:

• Benefit Package includes: Medical, Prescription, Life Insurance and Wellness platform
• Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long - term disability plans
• Retirement Programs
• Longevity Pay
• Paid Vacation & Sick Leave
• Paid Holidays
• Employee Discounts & Perks
• Employee Education Assistance program
• And much more! Visit our Benefits Summary Page for more information on our additional benefits.

Disclaimer: Eligibility for perks and benefits may vary based on part-time or full-time employment.

The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve. UTEP is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America. This is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution's core strengths-its location, its people, its supportive culture, and its community partnerships-the plan lays out a bold vision for the next decade, aimed at maximizing the University's regional impact and national stature. About the Department Vision The College of Science (COS) envisions itself as a dynamic community of science and mathematics faculty and students engaged in innovative research and learning with global impact, recognizing our special role as a leader in this binational community., In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to a learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.