Digital Technology Product Owner, Customer

As a Product Owner at Andersen Corporation, you will lead the delivery of the Cornerstone initiative - retiring our legacy CustomerCare application and transforming how customer data is structured, governed, and used across the division. You will own the product backlog, drive alignment across cross-functional teams, and ensure delivery of high-quality, trusted customer data capabilities.

This role will evolve into long-term ownership of the Digital Technology Customer product, where you will serve as a steward of customer data and a proactive driver of business value. You will operate at the intersection of business, data, and technology - helping teams understand, trust, and better leverage customer data across Sales, CX, Marketing, and other domains - to improve the experience for our homeowner, trade, and dealer audiences., Product Ownership & Delivery

• Own and prioritize the product backlog for customer data initiatives, ensuring alignment to business value and program objectives.

• Translate business needs into epics, user stories, and acceptance criteria with a strong focus on data and integrations.

• Partner with engineering, architecture, and delivery teams to ensure solutions are feasible, well-defined, and delivered as intended.

Customer Data Stewardship

• Act as a gatekeeper of customer data in Salesforce across Homeowner, Trade, and Dealer domains, ensuring data is properly and consistently organized.

• Define and enforce data standards, definitions, and business rules in partnership with Data Governance teams.

• Ensure customer data is structured for reliable reporting, analytics, and downstream consumption.

Data Quality & Modernization

• Drive improvements in data quality, including de-duplication, validation, and standardization of customer records.

• Lead the product perspective on retiring CustomerCare and consolidating customer data into Salesforce.

• Ensure new processes prevent poor data quality and support long-term sustainability.

Integration & Cross-Team Alignment

• Define requirements for system integrations and data flows across enterprise platforms.

• Coordinate dependencies across product, data, and IT teams to ensure aligned delivery.

• Ensure customer data is consistently and accurately consumed across systems.

Stakeholder Collaboration

• Serve as the primary liaison between business stakeholders and delivery teams.

• Facilitate decision-making by clearly articulating priorities, trade-offs, and impacts.

• Provide clear, concise updates on progress, risks, and delivered outcomes.

Insight & Continuous Improvement

• Develop a deep understanding of customer data and how it is used across the organization.

• Identify opportunities to improve how data is captured, structured, and leveraged.

• Proactively recommend new capabilities and use cases that drive business value.

Do you have experience in Systems integration?, Must Have

• 5+ years experience in Product Owner, Business Analyst, or similar roles

• 3+ years working in Agile delivery environments

• Experience with data-centric initiatives (data quality, migration, integration)

• Strong ability to define and manage and prioritize product backlogs, user stories, and requirements

• Experience working with Salesforce (data model and usage)

• Proven ability to collaborate across business and technical teams

Nice to Have

• Experience with customer data domains and related processes

• Exposure to data governance practices and controls

• Experience with legacy system sunset or data migration initiatives

• Scrum/Product Owner certification (CSPO, PSPO)

Pulled from the full job description

• Paid parental leave

• Parental leave

• 401(k)

• Health insurance

• Paid time off

• Vision insurance

• Health savings account, At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package - a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member's wellbeing and success. While specific benefits may vary by position or location, we're proud to offer a comprehensive Total Rewards Package designed to support your well-being, growth, and future. Our benefits include:

• 401 (k) Plan, Employer Fixed Contributions & Company Matching

• Profit Sharing*

• Medical, Dental and Vision Coverage*

• Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)

• Life Insurance

• Paid Time Off & Paid Holidays

• Paid Maternity Leave & Paid Parental Leave*

• Career Growth Planning & Nationwide Career Opportunities

• For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.

PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live. Our portfolio of brands - Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ - is crafted to serve customers across the new residential, home improvement and light commercial building sector. Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.