IT Coordinator/IT Support Specialist

Adecco
Fort Worth, United States of America
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 51K

Job location

Fort Worth, United States of America

Tech stack

Zebra (Programming Language)
Microsoft Windows
Access Network
Microsoft Active Directory
JIRA
Issue Tracking Systems
Network Troubleshooting
Software Requirements Analysis
Software Systems
Wireless Networks
Peripherals
Information Technology
Casper Suite

Job description

Adecco is seeking a skilled and detail-oriented IT Coordinator / IT Support Specialist to support our client. This role is responsible for maintaining, deploying, and supporting enterprise IT systems, ensuring seamless day-to-day operations for end users., * Support and maintain computer deployments across the organization

  • Configure, deploy, and monitor laptops and desktops using enterprise tools
  • Partner with business and operational teams to gather system requirements and implement configurations
  • Collaborate with infrastructure teams (network, security, server) to ensure systems meet company standards
  • Provide hands-on technical support for end users
  • Manage and maintain PCs, printers, scanners, and peripherals
  • Support both wired and wireless networking environments
  • Prepare and configure hardware, software, and network access for new hires
  • Perform basic hardware repairs and coordinate parts ordering
  • Troubleshoot system, hardware, and network issues
  • Manage and resolve tickets within a ticketing system (Jira Service Desk)
  • Track, document, and communicate issues, resolutions, and ongoing trends
  • Follow standard operating procedures and meet service-level expectations

Requirements

Do you have experience in Wireless networking?, The ideal candidate is hands-on, technically proficient, and thrives in a fast-paced environment supporting both hardware and software systems., * 4 years of education or equivalent experience in Mac and/or PC support

  • Strong understanding of Directory Services (Windows Active Directory and Open Directory)
  • Experience supporting Windows 10 to Windows 11 migrations
  • Hands-on experience with printers, including Laser and Label (Zebra, HP)
  • Experience in enterprise device management environments (Jamf preferred; MDM experience a plus)
  • Familiarity with ticketing systems (Jira Service Desk preferred)
  • Experience with KACE is a plus

Preferred Skills

  • Strong troubleshooting and problem-solving abilities
  • Ability to manage multiple priorities in a fast-paced setting
  • Excellent communication and customer service skills
  • Experience working in enterprise IT environments
  • Detail-oriented with strong documentation skills

Benefits & conditions

Pulled from the full job description

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Paid sick time
  • Life insurance
  • Employee assistance program
  • Disability insurance, * Competitive pay and benefits package
  • Opportunity to work with a leading global workforce solutions provider
  • Hands-on experience with enterprise-level IT systems
  • Career growth and advancement opportunities

Apply Today

If you're a proactive IT professional ready to support critical operations and deliver excellent user experiences, apply now to join Adecco and make an impact.

Pay Details: $24.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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