Endpoint Management Administrator

Assists in design, development, and troubleshooting software and applications in support of establishing a sustainable institutional technological infrastructure., Engineering Technical Services (ETS) at the Fulton Schools of Engineering is seeking an Endpoint Management Administrator to help modernize and scale endpoint and instructional computing services supporting students, faculty, and staff.

This role is ideal for someone who enjoys automation, cloud platforms, and improving how systems operate at scale. You will work across Windows, Linux, and cloud-based instructional platforms, contributing directly to student success, classroom reliability, and enterprise IT modernization efforts.

This role focuses on configuration automation, compliance, lifecycle management, and integration of endpoint services to support institutional security, reliability, and scalability objectives.

The position directly supports strategic initiatives including the migration from SCCM to Intune, maturation of Linux automation through Ansible, and sustained delivery of cloud-based instructional computing leveraging the Apporto platform., + Administer enterprise Tier 2 configuration management for FSE endpoint environments across Windows (SCCM/Intune) and Linux (Ansible)

• Manage device configuration, patching, application delivery, and compliance controls
• Support full endpoint lifecycle: provisioning, updates, remediation, and decommissioning
• Help drive migration to modern endpoint management (Intune) and automation-first practices

• Produce operational and compliance reporting to support audits and service health monitoring.
• Cloud & Instructional Computing

• Support cloud-based lab environments (Apporto) used across 150+ courses
• Manage images, application stacks, and customized academic environments
• Monitor performance and capacity to ensure a reliable classroom experience
• Partner with faculty and support teams to resolve Tier 2 issues impacting teaching and learning

• Automation & Continuous Improvement

• Develop automation using PowerShell, Bash, Python to support endpoint operations.
• Improve workflows to reduce manual effort and increase consistency
• Contribute to CI/CD-style practices for configuration and deployment
• Identify opportunities to streamline operations and enhance scalability
• Support integrations with academic platforms such as Canvas and related instructional tooling. o Build dashboards and reports to track service health, compliance, capacity planning and usage trends o Support audit readiness through improved visibility and documentation o Collaborate with enterprise IT and school IT teams to align standards and services o Create documentation, runbooks, and knowledge base content to support team success

• Data, Reporting & Collaboration, The Fulton Schools of Engineering follows a framework of values designed to distinguish our practice and guide daily decisions in our academic, research, corporate engagement and entrepreneurial endeavors. These values influence how we recognize, reward and communicate our achievements. At the Fulton Schools of Engineering, we:
• Cultivate excellence.
• Deliver innovation that matters.
• Encourage bold thinking.
• Foster a community of learning and collaboration.
• Build a foundation for all to be successful.

Working at ASU has outstanding benefits that include: health, dental and vision insurance plans; ASU/UA/NAU tuition reduction for the employee and qualified family members; life insurance and disability programs; sick leave and holidays; state and optional retirement plans; access to ASU recreation and cultural activities, and more. To estimate the value of your total compensation, please visit https://cfo.asu.edu/compensation-estimator ., Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience., Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Do you have experience in Windows support?, Do you have a Bachelor's degree?, Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved., * Demonstrated experience administering enterprise endpoint environments, including Windows (SCCM and/or Intune) and Linux (Ansible) systems.

• Experience with configuration management, patching, application deployment, and endpoint compliance enforcement.
• Experience administering cloud-based instructional computing platforms (e.g., virtual desktops, academic lab environments).
• Familiarity with Canvas or other academic platform integrations supporting instructional technology.
• Experience using scripting languages such as PowerShell, Bash, or Python to support system administration tasks.
• Experience building dashboards, compliance reports, or operational metrics to support capacity planning and service improvement.

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
• Required to stand for varying lengths of time and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular activities with quickly changing priorities, which may include and/or are subject to resolution of conflicts.
• Position may involve shared offices, telecommuting, and working at Polytechnic Campus as needed
• Some nights and weekends are required for User Acceptance Testing and Product updates

Pulled from the full job description

• Health insurance
• Retirement plan
• Vision insurance
• Dental insurance
• Relocation assistance
• Life insurance
• Disability insurance

The Ira A. Fulton Schools of Engineering is the largest producer of engineering and technical talent in the nation and seeks to deliver a world-class learning experience for our students and to advance research and innovation - all at scale. We value and emphasize inherently interdisciplinary endeavors that leverage the breadth and depth of expertise among our outstanding faculty and have built a unique place for large-scale innovation characterized by foundational excellence and translational impacts. We are an engineering school on the rise at the most innovative university in the country and in the heart of the nation's fifth largest metropolitan area. The scale of our faculty research interests and interdisciplinary mindset, combined with more than 48 graduate degree programs and 25 undergraduate degree programs, provide the foundation for knowledge generation and collaborative opportunities to advance new ideas. The Fulton Schools of Engineering, located across ASU's Tempe and Polytechnic campuses, is comprised of seven schools based on academic programs and research areas. Fulton Engineering has a nationally recognized faculty that conducts research, instructs and mentors students, provides service to engineering, computing and technology professions and creates lasting impacts across local and global communities., Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.