UI/UX Designer
Role details
Job location
Tech stack
Job description
As a User Experience Designer, your work will define the experience for federal users who rely on this platform to execute their mission every day.
- Lead user research, interaction design, and visual design for a platform serving diverse user personas across a federal agency
- Collaborate with product managers, engineers, and federal stakeholders to translate complex operational workflows into intuitive, accessible interfaces
- Drive design quality as a contractual performance metric - your work directly impacts program success
- Utilize iterative, participatory design methods aligned to SAFe sprint cadences and User Validation Events
Function/Responsibility
- Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing with federal analysts and decision-makers
- Design and specify user interfaces and information architecture for complex operational workflows
- Lead participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery
- Produce user requirements specifications and experience goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications
- Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually to federal stakeholders and engineering teams
- Plan and facilitate collaborative critiques and analysis and synthesis working sessions
- Work closely with front-end engineers and development teams to ensure design fidelity and that customer goals are met
- Participate in User Validation Events (UVEs) at PI completion, incorporating feedback into subsequent increments
- Ensure Section 508 / WCAG 2.1 AA compliance across all deliverables
- Maintain a scalable design system supporting platform consistency and rapid iteration
Requirements
Do you have a Bachelor's degree?, * Education: Bachelor's degree in cognitive and/or experimental psychology, human factors engineering, or an engineering-related field (e.g., systems engineering, software engineering, business process engineering)
- Experience: 4+ years demonstrated ability to conduct user research, analysis and synthesis, interaction design, and experience measurement activities in support of product development
- Strong portfolio demonstrating complex workflow design (data-heavy, multi-step processes)
- Proficiency in Figma or equivalent design/prototyping tools
- Experience conducting user research and usability testing in federal or regulated environments
- Understanding of accessibility standards (Section 508, WCAG 2.1)
- Experience working within Agile/SAFe delivery teams with sprint-aligned design deliverables
- Security clearance: Active Secret
- US citizenship required
Preferred Qualifications
- Professional certifications such as Certified Human Factors Engineering Professional, Certified Usability Analyst, or HCD certification
- Experience designing for geospatial, scientific/analytical, or technical operations tools
- Familiarity with design systems supporting low-code or configurable platforms
- Experience with government UX frameworks (USWDS or similar)
Location: Remote with periodic on-site (Washington, D.C.)
Clearance: Active Secret clearance required, Years of Experience 4 + years of related experience
- may vary based on technical training, certification(s), or degree
Benefits & conditions
(part of General Dynamics) 3.73.7 out of 5 stars Indiana $144,500 - $195,500 a year, Pulled from the full job description
- 401(k) matching
- Paid time off
- Internal mobility program, * Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: An internal mobility team focused on helping you achieve your career goals
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
- Flexibility: Full-flex work week to own your priorities at work and at home
- Community: Award-winning culture of innovation and a military-friendly workplace, Travel Required Less than 10% Citizenship U.S. Citizenship Required
Salary and Benefit Information The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.