Network Administrator

The Network Administrator is responsible for supporting and maintaining the company's IT infrastructure within a fast-paced metals manufacturing environment. This role supports network infrastructure, Microsoft 365 and Azure environments, IBM iSeries connectivity, cybersecurity initiatives, end-user support, manufacturing system connectivity, and facility technology systems including surveillance and access control.

Serving as the primary point of contact for day-to-day IT operations, the Network Administrator supports office, warehouse, manufacturing, and remote-user environments while ensuring network reliability, production uptime, system security, and overall technology performance across the organization. This position requires strong technical troubleshooting skills and the ability to independently diagnose and resolve issues affecting business operations and manufacturing processes., NETWORK & SYSTEMS ADMINISTRATION

• Maintain and support company network infrastructure including Ubiquiti firewalls, switches, wireless access points, VLANs, VPNs, internet connectivity, and network monitoring
• Administer Microsoft 365 services including Exchange Online, Teams, OneDrive, SharePoint, licensing, MFA, and user account management
• Assist with administration and monitoring of Microsoft Azure cloud infrastructure including virtual machines, storage, networking, backups, and access controls
• Support Windows Server environments including Active Directory, DNS, DHCP, Group Policy, file shares, permissions, and backup systems
• Support IBM iSeries / AS400 connectivity including terminal access, printer sessions, user access, and ODBC/database connectivity

END-USER & PLANT IT SUPPORT

• Serve as the primary IT contact for employee technical support across office and manufacturing operations
• Install, configure, and troubleshoot desktops, laptops, printers, scanners, tablets, phones, and related business technology
• Support wired and wireless connectivity for office users, manufacturing equipment, handheld devices, and plant-floor systems
• Troubleshoot hardware, software, networking, login access, file access, and connectivity issues to minimize operational downtime
• Coordinate employee onboarding and offboarding including account setup, permissions, MFA, equipment deployment, and account deactivation

MANUFACTURING & FACILITY TECHNOLOGY SUPPORT

• Support network-connected manufacturing equipment, industrial devices, HMIs, printers, scanners, and related production systems
• Partner with Operations, Engineering, Maintenance, and Automation teams to troubleshoot machine communication and connectivity issues
• Maintain video surveillance systems, security cameras, badge access systems, and door access controls
• Configure user access permissions and troubleshoot connectivity or hardware issues related to facility security systems

CYBERSECURITY & COMPLIANCE

• Assist with cybersecurity initiatives including endpoint protection, patch management, firewall rules, phishing prevention, vulnerability remediation, backups, and MFA enforcement
• Support network segmentation, security best practices, and backup validation processes
• Help ensure IT systems remain secure, reliable, and aligned with company policies and operational requirements

DOCUMENTATION & CONTINUOUS IMPROVEMENT

• Maintain documentation including network diagrams, IP schemes, firewall rules, equipment inventory, software licensing, support procedures, and troubleshooting records
• Monitor network and system performance and recommend infrastructure improvements to improve reliability, security, and operational efficiency
• Assist with IT projects including network upgrades, Wi-Fi improvements, cloud migrations, structured cabling, server upgrades, backup improvements, and technology rollouts
• Coordinate with outside vendors, software providers, internet providers, ERP support teams, and security contractors as needed

Do you have experience in Public Cloud?, Do you have a Associate's degree?, * Associate or bachelor's degree in Information Technology, Network Administration, Computer Science, or related field preferred; equivalent experience will be considered

• 3+ years of experience in network administration, systems administration, or hands-on IT support, preferably within a manufacturing or industrial environment
• Experience supporting Ubiquiti networking infrastructure including firewalls, switches, wireless access points, VLANs, VPNs, and network troubleshooting
• Experience supporting Microsoft 365 and Windows Server environments including Active Directory, DNS, DHCP, Group Policy, and file/print services
• Familiarity with Microsoft Azure cloud services including networking, virtual machines, storage, identity, and security concepts
• Basic understanding of IBM iSeries / AS400 connectivity, terminal emulation, printers, and database connectivity
• Strong troubleshooting skills across networking, hardware, software, cloud infrastructure, and end-user support
• Understanding of cybersecurity fundamentals including MFA, endpoint protection, patching, backups, phishing prevention, and access controls
• Strong communication, organization, and customer-service skills with the ability to support both technical and non-technical users, * Experience within manufacturing, warehouse, distribution, or industrial environments
• Experience supporting ERP systems, SQL Server, IBM DB2/400, reporting tools, or business database environments
• Experience with structured cabling, fiber, Wi-Fi planning, network segmentation, surveillance systems, and access control technologies
• Experience with backup and disaster recovery systems
• Relevant certifications such as CompTIA Network+, Security+, Microsoft Azure, Microsoft 365, Cisco CCNA, or equivalent experience
• Understanding of structured cabling, rack layouts, patching, and physical network infrastructure

KEY COMPENTENCIES

• Hands-on problem solver who is comfortable working in both office and manufacturing environments.
• Patient, service-oriented, and responsive with end users.
• Security-conscious and detail-oriented.
• Comfortable documenting systems and following procedures.
• Able to work independently while knowing when to escalate issues
• Improving network reliability, cybersecurity, cloud infrastructure, and overall IT performance
• Hands-on technical troubleshooting
• Network reliability and performance management
• Responsiveness and urgency
• Strong organizational and documentation skills

CORE COMPETENCIES

• Hands-on technical troubleshooting
• Network reliability and performance management
• Customer service and employee support
• Cybersecurity awareness
• Problem-solving and analytical thinking
• Strong organizational and documentation skills
• Ability to work independently in a fast-paced manufacturing environment
• Cross-functional collaboration and communication

At Engineered Products, our mission is to maximize space efficiency and redefine material handling and storage solutions. As a privately held company with over 50 years of industry experience, we have earned the trust of businesses worldwide by delivering customized storage solutions tailored to their unique needs. Our innovative approach not only streamlines space utilization and reduces costs for our clients, but also offers dynamic career opportunities across all departments. We foster a culture of innovation and empowerment, where every team member contributes to our success by embodying our core values: building strong internal relationships, approaching challenges with optimism and a proactive mindset, and embracing continuous learning and collaboration. If you're ready to join a dynamic team and make a meaningful impact in the material handling industry, apply now and become part of our exciting journey!