Senior Support Enforcement Analyst

• Must be proficient with or have the ability to quickly gain proficiency with the State of Michigan's IV-D software.
• Responsible for docket management; maintains schedule for Wexford & Missaukee Counties for all arraignments/show causes/support enforcement.
• Monitors approximately 4,000 active support cases.
• Prepares files for show cause in both Wexford & Missaukee Counties.
• Meets with clients for information to meet statutory requirements for support collection.
• Attends show cause meetings and makes sound judgements; proposes options for continued collection of support.
• Prepares show cause orders, bench warrants, and adjournments.
• Schedules cases before family court judges.
• Secures financial, income, and employment information; analyzes collectability.
• Uses knowledge of modern office methods, practices, and techniques daily.
• Works effectively with the public, clients, court staff, and all employees.

Do you have experience in Law enforcement software?, Do you have a Associate's degree?, * Educational requirements: graduation from an accredited community college or associate degree in business administration, administrative assistant, legal assistant, or related field. * Two years of related job experience may be substituted for each year of required education., * Proven experience in support enforcement or collections, with a strong understanding of workers' compensation law preferred.

• Demonstrated expertise in fraud prevention and detection techniques within financial or legal contexts.
• Skilled in auto estimating processes or similar analytical tools that enhance case resolution efficiency.
• Excellent negotiation skills combined with outstanding customer service abilities to manage sensitive cases diplomatically.
• Strong analysis skills with the ability to interpret complex data sets and legal documentation accurately.
• Exceptional organizational skills for managing multiple cases simultaneously while maintaining attention to detail.
• Familiarity with financial software systems used in support enforcement or related fields is highly desirable. Join us as a Senior Support Enforcement Analyst and become a vital part of our mission to uphold financial integrity, deliver exceptional service, and foster compliance across diverse cases.

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance
• Life insurance, Hourly Wage: $18.24 - $22.35

Benefits Include: Hybrid Pension - 5% employee contribution

Health, Dental & Vision Insurance - 10% employee contribution Paid Holidays, Vacation & Medical Leave

Life Insurance, * Dental insurance

• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance