Systems Administrator II

As a Systems Engineer, you'll be part of a collaborative IT team responsible for the technical design, performance, and execution of our mission-critical enterprise systems. This role is perfect for someone who thrives on problem-solving, is passionate about technology, and is excited to ensure the security, availability, and reliability of systems that support thousands of members.

You won't just "keep the lights on"-you'll directly impact how we serve our members by optimizing technology, strengthening our infrastructure, and driving innovative solutions.

What You'll Do

• Manage day-to-day operations of the credit union's host computers, ensuring high availability and optimal performance.
• Implement, configure, and maintain operating systems, applications, servers, and storage hardware.
• Partner with vendors and IT leadership on technical projects and problem resolution.
• Support new system implementations through testing, training, and documentation.
• Troubleshoot system issues, lead problem-solving efforts, and oversee upgrades.
• Maintain secure and reliable IT infrastructure through patch management, backup processes, and disaster recovery planning.
• Provide cross-functional technical support, including assistance with phone system programming and LAN administration.
• Contribute to IT audits and compliance, recommending best practices to reduce risks and strengthen cybersecurity.

Do you have experience in User training (technical support)?, Do you have a Associate's degree?, * Education: Associate's degree required; Bachelor's degree preferred.

• Experience: 5+ years in a similar technical role.
• Technical Skills:

• End-user computing devices, peripherals, and software
• VMware, ESX, vSphere, VDI (Horizon)
• Windows Server, Active Directory, GPO, Certificate Authority, SharePoint
• Microsoft 365 Administration
• Server compute and storage hardware

• Soft Skills: Strong customer service focus, problem-solving mindset, attention to detail, and ability to communicate complex technical concepts in a clear, approachable way.

Work Style

• Hybrid Eligible: Flexible work arrangement available.
• Team-Oriented: Ability to collaborate cross-functionally and step into multiple roles when needed.
• Adaptable: Thrives in a fast-paced environment with evolving technology needs.

We offer competitive pay, comprehensive benefits, and a culture built on teamwork, innovation, and celebrating success.

At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire. Every team member plays a key role in making that purpose a reality by providing outstanding service to both internal and external members while living out our core values: Committed, Charitable, Credible, and United.