Web and Application Support Specialist

Sparq Data Solutions is seeking a Web & Application Support Specialist to support our public-facing websites, customer portals, and internal applications.

This is an in-office position based in Lincoln, Nebraska, working closely with our development, support, and operations teams.

This role blends:

• Web content management and frontend development (Sitefinity)
• Customer and application support
• Troubleshooting across integrated systems

This is an ideal opportunity for someone who enjoys hands-on web work and solving real user problems in a collaborative team environment.

Key Responsibilities

Web Design & Content Management:

• Maintain and update websites built on Sitefinity
• Create and modify pages using HTML, CSS, Bootstrap, and JavaScript
• Ensure responsive design, accessibility, and consistent branding
• Manage content, documents, and navigation structures
• Support UI/UX improvements

Application & Customer Support:

• Provide support for Sparq products and platforms
• Troubleshoot login, display, and workflow issues
• Support users across integrated systems and applications
• Communicate directly with clients to resolve issues efficiently
• Document solutions and common support scenarios

Application Support & Continuous Improvement:

• Support internally developed applications and SaaS platforms
• Assist with testing, deployments, and updates
• Help maintain integrations (web, CRM, automation tools)
• Identify opportunities for process improvement and automation, * Users receive timely, effective support
• Issues are resolved efficiently with clear communication
• Opportunities for improvements and automation are proactively identified

Why Join Sparq:

• Work with the latest web technologies
• Be part of a collaborative, inoffice team environment where ideas and solutions move quickly
• Gain exposure to modern SaaS platforms and Microsoft technologies
• Opportunity to grow into develop

• Experience with HTML, CSS, Bootstrap, and JavaScript
• Experience working in a CMS (Sitefinity preferred)
• Strong troubleshooting and problemsolving skills
• Ability to manage multiple tasks and priorities
• Strong communication and customerservice mindset, * Microsoft Power Platform (Power Automate, Power Apps)
• Microsoft Dynamics 365
• SQL or database querying
• APIs and system integrations
• Programming experience (C#, .NET, or similar)

Pulled from the full job description

• Tuition reimbursement
• Paid parental leave
• AD&D insurance
• Parental leave
• Health insurance
• Paid time off
• Dental insurance, Sparq offers a competitive and flexible benefits package designed to support employee well-being, financial security, and work-life balance, including:

Health & Insurance:

• Monthly health benefit contribution (up to $1,900 depending on coverage) or cash option
• Medical and dental coverage through Blue Cross/Blue Shield
• Employerpaid LongTerm Disability, Life/AD&D, Vision, and Identity

Theft Protection

• Flexible Spending Accounts (medical and dependent care)

Time Off & Flexibility:

• Unlimited Paid Time Off (PTO) policy, including sick time
• 13 paid holidays annually
• 4 Employee WellBeing Days each year
• Summer hours with early Friday closures in June and July

Family & Community Support:

• Paid maternity leave (up to 12 weeks at 100% pay)
• Paid paternal leave (up to 4 weeks at 100% pay)
• Support for community volunteering

Financial & Career Benefits:

• 401(k) Profit Sharing Plan has a 7% discretionary contribution, a match up to

3%, and a 3% safe harbor contribution each made by SPARQ based on

monthly salary.

• Annual profitsharing bonus opportunities
• Tuition reimbursement program
• Paid professional memberships, conferences, and training

Additional Perks:

• Home office allowance ($500/year)
• Regular team activities and events
• Collaborative, teamoriented office environment

Sparq Data Solutions, Inc. is a technology services and software company based in Lincoln, Nebraska, delivering solutions that help organizations streamline operations and improve decision-making. Originally rooted in the Nebraska Association of School Boards, Sparq was created to provide scalable technology solutions to school boards, associations, and public-sector organizations. Today, Sparq serves thousands of boards and entities nationwide with software platforms for board management, policy publishing, evaluations, negotiations, and association management., Sparq Data Solutions is a for-profit organization which has its roots at the Nebraska Association of School Boards. After years of offering technology services to school boards, many of our products were seen as appealing by county and city governments, as well as other entities, both public and private. With that expansion, we saw a benefit in creating Sparq Data Solutions as a stand-alone company able to provide technology services to a wide range of entities looking for support to automate day-to-day activities using computer-aided programs and processes. Currently, Sparq Data Solutions hosts the Sparq Meetings, BoardBook Premier, BOEConnect, Assemble Meetings, and Quorum platforms for more than 2,200 school and government entities across the country. Our skilled team of IT professionals aspire to provide prompt technology solutions, service, and support for any aspect of the programs we provide.