SERVICE RECEPTIONIST
Role details
Job location
Tech stack
Job description
We are seeking a dynamic and friendly Service Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to clients, visitors, and team members. Your organizational skills and office management expertise will ensure smooth daily operations, supporting a professional and efficient environment. This paid position offers an exciting opportunity for individuals with strong clerical and administrative experience to thrive in a fast-paced setting while delivering top-tier support.
Responsibilities
- Greet visitors warmly and direct them appropriately, ensuring a positive first impression.
- Manage multi-line phone systems with professionalism, demonstrating excellent phone etiquette and customer support skills.
- Handle all incoming calls, screen inquiries, and route calls efficiently to the relevant departments or personnel.
- Schedule service appointments
- Place follow up calls for customer satisfaction
- Maintain organized filing systems, process paperwork, and ensure all documents are proofread for accuracy.
- Assist with clerical tasks and supporting administrative projects.
Requirements
Do you have experience in Computer literacy?, * Proven experience in front desk operations and office management roles.
- Strong proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools.
- Excellent organizational skills with the ability to multitask efficiently in a busy environment.
- Bilingual abilities are highly desirable to serve diverse client needs effectively.
- Exceptional customer service skills combined with professional phone etiquette.
- Experience with data entry, filing systems, proofreading documents, and time management techniques.
- Personal assistant or administrative support experience is a plus for handling calendar management and other executive tasks.
Join us as a Service Receptionist to be the friendly face that keeps our store running smoothly! Your energy, organizational talent, and dedication will make a real difference in creating a welcoming environment for everyone who walks through our doors.
Benefits & conditions
Pulled from the full job description
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
- Dental insurance
- Flexible schedule, * 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance