EUC & IT Operations Support Engineer
InfiCare Inc
Owings Mills, United States of America
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
$ 48KJob location
Owings Mills, United States of America
Tech stack
Microsoft Windows
Microsoft Active Directory
Apple Mac Systems
Microsoft Online Services
Data Centers
DNS
Information Technology Operations
Virtual Private Networks (VPN)
Local Area Networks
Networking Basics
Azure
SharePoint
User Environment Management
Microsoft InTune
Information Technology
Patch Management
Job description
We are seeking a skilled EUC & IT Operations Support Engineer to provide end-to-end support for end-user computing, Microsoft 365 services, and IT infrastructure operations. This role involves managing user lifecycle processes, supporting endpoint devices, ensuring system compliance, and assisting with data center operations to maintain a secure and efficient IT environment., * User Onboarding & Offboarding
- End User Computing & Microsoft 365 Support
- Intune & Patch Management
- SharePoint Support
- Inventory & Asset Management
- Data Center Support (Hands & Feet)
- Operations & Governance
Requirements
Do you have experience in macOS administration?, Do you have a Bachelor's degree?, * Strong knowledge of Windows 10/11 and basic macOS support.
- Hands-on experience with Microsoft 365 administration.
- Proficiency in Active Directory and Azure AD.
- Experience with Microsoft Intune (device management, patching, compliance).
- Knowledge of SharePoint Online support.
- Basic networking knowledge (VPN, DNS, LAN).
- Familiarity with data center operations and hardware.
- Experience with ITSM and asset management tools., * 3-7 years of experience in EUC / IT Operations / Infrastructure Support.
- Bachelor's degree in IT, Computer Science, or related field.
- ITIL Foundation certification (preferred).
- Microsoft Modern Workplace / Intune certifications (preferred)., * EUC / IT Operations / Infrastructure Support: 3 years (Required)