Information Systems Technician

and externally. * Performs other duties, but are not limited to those duties assigned as necessary in response to the changing operational needs of the department. KNOWLEDGE, SKILLS, AND ABILITIES * Must have considerable knowledge of computer systems as they pertain to the Information Technology Department. * Possess a good working knowledge of the Computer Network and peripheral devices. * Exercise good judgment in emergency situations. * Ability to establish and maintain effective working relationships with employees in other departments/divisions. * Able to communicate courteously and tactfully with the general public, subordinates, and other employees. * Possess good critical thinking skills and good communication skills to carryout oral and written instructions. MINIMUM TRAINING AND EXPERIENCE * Applicant shall have a good working knowledge of Information Technology in general and of the Department's Operations. * Information System Technician

Do you have experience in Windows Server administration?, must have a minimum of two years paid work experience in a business/computer related field, during which the person shall have had at least six months experience in three of the following areas; a. PC repairs, b. Current Microsoft Windows Desktop platform: installation, configuration, and maintenance c. Current Microsoft Windows Server platform: installation, configuration, and maintenance d. Understanding of current Microsoft Office Suite e. TCP/IP configuration, routing, troubleshooting, DHCP and WINS f. Internet topology design and system maintenance * One year of college completed with a 2.5 GPA or better in a business or computer related field may be substituted for a year of paid work experience. * Must pass a FDLE fingerprint-based background check. Must maintain FDLE certifications via periodic training and testing. Range 50 Revised: 11/2007, 03/2022 Personnel Board Approved: 12/2007, 04/04/2022

person, related to computer systems, hardware, and software. * Maintains and monitors inventory of computer hardware and software. * Operates various computer systems and peripheral equipment such as multi-function printers, storage devices, USB cameras, and telecommunications hardware/software according to established procedures. * Installs, configures, and troubleshoots operating systems, software, computer hardware, and peripherals such as printers, scanners and related devices. * Serves as part of the IT team to assist users with routine hardware and software questions. * Supports Network/Systems Administrator functions. * Supports Applications Administrator functions. * Performs other job-related functions as assigned. * Assists in preparation for, response to, and recovery from, the impacts of a wide variety of disasters or emergency situations and may be temporarily assigned to other duties, locations, and shifts. * Promotes positive customer service environment internally