Senior Data Center Solutions Engineer

An individual must be able to perform each essential duty satisfactorily in order to meet the qualifications required to perform this job successfully. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Designs customer solutions leveraging technologies from vendors including VMware/Broadcom and alternatives (Nutanix, RedHat, Hyper-V) Dell Technologies (PowerEdge, PowerStore, PowerScale, PowerProtect), Everpure (formerly Pure Storage), Rubrik, Veeam, Cohesity, NetApp, HPE, APC, Eaton, and Vertiv.
• Architects complex storage, physical and virtual server, data protection, archiving, and replication solutions.
• Translates business and operational requirements into functional and technical solution specifications.
• Responsible for developing alternative designs to meet customer performance, scalability, and cost objectives.
• Leads technical discussions and develops product customizations to align technology solutions with customer business objectives.
• Partners with Structured's internal teams to assist with pre-sales technical support.
• Leads pre-sales technical engagements for data center opportunities spanning compute, storage, virtualization, hyperconverged infrastructure (HCI), and data protection solutions.
• Supports opportunities throughout the sales lifecycle from discovery and design through verbal commitment and ensures a smooth transition to project management and delivery teams.
• Responsible for successfully executing all technical components of the enterprise sales and delivery cycle.
• Builds and presents technical proposals including professional service statements of work ("SOW"), customer-facing architecture presentations, vendor quote validation, and competitive positioning materials.
• Effectively communicates Structured's value proposition through presentations, proposals, and development of collateral, as needed, to support sales and brand awareness.
• Leverages technical expertise to identify professional services opportunities in the areas of storage/systems, virtualization, data protection, archiving, and replication solutions.
• Installs, configures, troubleshoots, and manages storage and systems technologies.
• Works with Structured's customers to identify, remediate, and test solutions.
• Identifies and resolves complex technical issues escalated from Structured's help desk.
• Assists engineers with advanced technical tasks including debugging and supporting hardware modules and systems.
• Plans and executes customer proof-of-concept (POC) engagements and rapid deployment initiatives.
• Develops and maintains clear, concise technical documentation, including solution designs, implementation plans, and operational procedures.
• Provides product training, technical support, and knowledge transfer to customers and internal teams.
• Manages projects and work assignments to ensure effective, efficient, and timely delivery.
• Follows current policies and procedures for tracking activities within Structured's CRM and service delivery tools.
• Performs additional duties as assigned., Must have a valid Driver's License and motor vehicle insurance (at least equal to the state's minimum coverage requirements) and the ability to travel to customer locations and other destinations for meetings, or conferences including short to medium term projects. This position may also require an adjusted work schedule and evening hours in order to meet or attend vendor/customer needs. Flexibility to field phone calls, or system alerts and provide remote and/or on-site support to internal and external clients outside of normal business hours, including weekends and holidays.

Do you have a valid Driver's License license?, Do you have experience in Server virtualization?, This consultative role requires deep expertise in enterprise infrastructure technologies and strong customer-facing communication skills. Experience with platforms such as Everpure (formerly Pure Storage), NetApp, VMware, Nutanix, RedHat, Hyper-V, Rubrik, Veeam, Cohesity, Microsoft Azure, AWS, and related technologies is preferred.

Compensation: $150,000.00 - $187,500.00 (annually)

(Must maintain a valid driver's license and motor vehicle insurance - at least equal to the state's minimum coverage requirements.), * Promotes and maintains a high standard of customer service at all times.

• Ability to maintain and continually develop accurate product and application knowledge.
• Ability to communicate, foster and maintain relationships with internal teams, customers, prospective customers, and vendors.
• Ability to professionally represent Structured at industry events, conferences, and forums.
• Ability to translate technical concepts into business-focused communication for technical and non-technical audiences.
• Demonstrates ability to work in a fast-paced, deadline-driven environment.
• Ability to manage challenging demands from internal and external stakeholders and clients.
• Excellent troubleshooting and problem-resolution skills.
• Ability to maintain strict confidentiality.
• Ability to work collaboratively in a team and independently., Bachelor's degree (B.A. or B.S.) in information systems or a related technical discipline required; or equivalent experience or at least 7 years' experience in the data management industry; or equivalent combination of education and experience. Minimum of 8+ years data center infrastructure engineering and at least 3+ years' experience in a pre-post sales engineer, IT Infrastructure engineer or solutions engineering capacity at a VAR, OEM, or large enterprise.
• Strong working knowledge of VMware environments is required.
• Strong experience with Rubrik backup and recovery solutions, including backup of NAS and enterprise database systems such as Oracle and MS SQL is required.
• Direct experience leading a storage or Data Center refresh of a larger scale is required.
• Experience supporting various industries such as healthcare, finance, manufacturing, high-tech, startups, tribal health organizations, and state or local government is preferred.
• Familiarity with NASPO, GSA, and other public-sector procurement vehicles is preferred.
• Must have experience and familiarity with cloud environments including Azure/AWS.
• Experience in the configuration, deployment and support of storage/systems and back-up technologies (both hardware and software), including Pure, NetApp, or HPE based solutions.
• Experience planning and executing infrastructure migration and modernization projects.
• Industry certifications such as VMware, NetApp, Everpure (formerly Pure Storage), ideally Rubrik, Dell, Veeam, Hyper V, Nutanix or related certifications are preferred.

General Office Computer Skills

To perform this job successfully, an individual should have advanced proficiency in Microsoft Office Suite (Excel, Teams) and experience with CRM tools (Salesforce).

Language Skills

Ability to read, analyze, and interpret quotes and reports. Must be able to communicate effectively in English, including the ability to read, write, speak, and understand English, to perform essential job functions such as corresponding, presenting information, and responding to questions from employees, management, vendors, and customers, with or without reasonable accommodation.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally sedentary in nature, but may require frequent standing, walking, talking, and hearing. Frequent use of phones, computers and other general office equipment is required.

While performing the duties of this job, the employee will be required to lift and/or move up to fifty (50) pounds.

Must have the ability to occasionally travel to customer locations or to attend customer and vendor events.

$150,000 - $187,500 a year - Full-time, Pulled from the full job description

• On-the-job training
• AD&D insurance
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance, The working conditions characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in both a general office environment, as well as a data center environment. Within the general office environment both the lighting and temperature are generally moderate. The data center environment is generally cool in temperature and the lighting is moderate; the noise level in the data center environment is generally loud., Our organization provides a full compensation package that facilitates development and growth. The benefits package includes medical, dental, vision, group life and AD&D insurance, and long and short-term disability coverage and 401(k). We also provide training on mutually agreed upon professional goals through a combination of self-study courses, formal training, and on-the-job training. Obtaining industry-based certifications is highly encouraged.

How do I Apply? If you, or anyone you know, is interested in joining the Structured team, please submit your application and resume by visiting our website at: https://structured.com/employment/job-application/

*** We are interested in all qualified candidates that are eligible to work in the United States. However, we are not able to sponsor visas. ***

Job Type: Full-time

Pay: $150,000.00 - $187,500.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Structured Communication Systems is a leading information technology consultancy and systems integrator. We are experts at architecting and implementing secure and reliable solutions for delivering business applications, ensuring business continuity, enhancing data center performance and efficiency, enabling mobile workers, securing information assets, and providing information security and governance.