System Implementation Engineer

Campbell Scientific Inc
Logan, United States of America
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Logan, United States of America

Tech stack

Spreadsheets
Computer Literacy
System Configuration
Text Processing
Monitoring of Systems
Microsoft Visio
Modbus
RS-232
Peripherals

Job description

Our client services department is key to the success of our business, and the success of our customers. Our teams focus on providing standard and custom integrated systems and components to Campbell Scientific Renewable Energy customers. We are looking for a Systems Implementation Engineer to join us in our pursuit to provide our customers with the highest quality service and support for our products. We Are Campbell Scientific We work to make a difference and help those working to advance science and technology for the benefit of humankind. Through our advanced measurement systems, our goal is to provide key insights to people using science and technology to solve massive global challenges including severe weather, climate change, limited natural resources, sustainable food production, energy production and distribution, and infrastructure safety., As a working engineer, the Systems Implementation Engineer is part of a team responsible for delivering custom integrated systems and components to Campbell Scientific customers. A sizable portion of their time is spent gathering system information from sales engineers, customers, and marketing engineers and then conveying that information into the engineering and production of functional Campbell Scientific monitoring systems. You'll Support Your Team by Performing the Following Key Tasks

  • Communicate and collaborate with Sales Engineers and Inside Sales Representatives regarding standard systems and custom systems, quoting and implementation.
  • Assist in the coordination of scheduling requirements with the Systems Coordinator and others (the customer, CSI Engineering, CSI shop, other CSI-required resources) to ensure orders are shipped on time, in budget and according to specifications.
  • Be part of and contribute to an associated sales and marketing team responsible for delivering measurement solutions to an assigned specific market and territory.
  • Communicate and work directly with customers, alongside the Sales Engineers, to develop a solution that meets the customer needs.
  • Communicate with customers to verify systems requirements and performance specifications.
  • As needed, bring in appropriate market engineers for the contribution of market specific expertise.
  • Create systems bill of materials, routings, wiring diagrams and other necessary documentation for production and customer requirements.
  • Assist in the creation of part numbers for associated custom systems and custom parts needed to fulfill customer measurement needs.
  • Write and test datalogger programs for systems, as needed.
  • Assist technicians in performing factory acceptance tests of systems, as needed.
  • Assist with field installation, commission (may include site acceptance test), and/or train customers on recently purchased systems, as needed.
  • Create and properly control system documentation to be retrieved for technical support personnel in providing customer support or service.
  • Look for opportunities and provide suggestions to modify processes that would improve quality and/or reduce costs.
  • Collaborate with engineering and product managers to develop standardized systems as needed.
  • Ensure delivery of systems and custom systems are on time.
  • Performance Metrics
  • Product and services consistently meet customer's specifications.
  • Ontime solution design and delivery
  • COG's targets are consistently achieved.
  • Meet or exceed territory bookings and revenue targets.

Requirements

Do you have a valid Driver's License license?, Do you have experience in Measuring instruments?, Do you have a Bachelor's degree?, * Bachelor of Science in an environmental or engineering related field or equivalent work experience in a related field.

  • Application experience with electronic remote automated measurements equipment, devices, and peripherals.
  • Five or more years of experience using and/or supporting CSI measurement systems.
  • Computer proficiency, especially with office-specific software (word processing, spreadsheets, presentations, Visio, email, Internet, etc.) and Campbell Scientific related software such as M3, AENotebook, QuickPic, Device Configuration Utility, LoggerNet, etc.
  • Excellent written and oral communication and presentation skills in the English language.
  • Advanced problem solving and customer-service skills.
  • Knowledge, application, and use of sensors and related technical products used for measuring environmental and structural phenomena (temperature, wind speed, wind direction, barometric pressure, solar radiation, soil volumetric water content, water level, precipitation, stress, strain, etc.)
  • Knowledge, application, and use of Campbell Scientific components used in a system including dataloggers, telecommunication devices, power sources, measurement peripherals, enclosures and mounting hardware.
  • Someone knowledgeable in writing Campbell Scientific datalogger programs using CRBasic.
  • Someone knowledgeable in Campbell Scientific Pakbus Networks and Pakbus communication.
  • Knowledgeable in Modbus and DNP3 communications using Campbell Scientific products
  • Ability to travel (requires driver's license).
  • Familiarity with the different sensor measurement output types (voltage measurements, bridge (resistor) type measurements, current measurements, RS232 serial sensors, SDI-12, and pulse measurements).
  • Use and familiarity with telecommunications equipment.
  • Knowledge of electronics and electrical systems sufficient to help customers understand electronic measurement principles to make reliable measurements and to find and resolve measurement related issues.
  • Familiarity with measurement systems used in Renewable Energy Market

Work Environment This is both an office, work space and in the field type work environment where a majority of your time will be spent in an office/production facility environment. Other time in a field environment performing installation, maintenance, training, other activities.

Physical Requirements Must be able of lifting objects up to 50 lbs., walking up and down stairs, sitting or standing for extended periods of time.

Benefits & conditions

Pulled from the full job description

  • AD&D insurance
  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Gym membership, What's in it For You?
  • A premium benefits package. We have competitive Paid Time Off; Medical, Dental, Vision, and Hearing Insurance with no premiums based on Full Time 40-hour weeks; Long-Term and Short-Term Disability; AD&D; 401(k) and a Profit-Sharing Plan; and Gym Memberships.
  • Industry competitive salaries.
  • A great work culture where we work hard and make the time to enjoy both our work and the people around us.
  • Challenging and engaging work that makes a difference on a global scale.

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