Senior IT Production Engineer
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Job description
This is an exciting opportunity to join the King County Sheriff's Office (KCSO) Computer Resource Unit (CRU). The CRU is seeking a highly skilled Senior IT Production Engineer to support and administer our application portfolio and participate as a lead technical resource in application projects. As technical support to the entire KCSO organization, the KCSO Computer Resource Unit, provides the foundational systems and services that power some of the region's most essential law enforcement functions. We work side-by-side with our King County IT and vendor partners to design and deliver technology solutions that enhance customer experience and advance King County's mission.Successful candidates will have knowledge and experience with software administration, scripting, as well as knowledge of Microsoft Defender vulnerability management, SQL databases, Windows server administration, possess an understanding of operating systems, server virtualization, storage, networking technologies and an entry level proficiency in Azure Cloud services.WHO MAY APPLY: This position is open to the public. The Senior IT Production Engineer is a civil service classified position. The recruitment and hiring process will be administered in accordance with King County Civil Service Rules. You can access these rules at Civil Service Rules.For more information about application requirements visit civil-service-application-requirements.pdfFor more information about King County Civil Service please visit our King County Civil Service website.
EXAMPLE OF DUTIES General job dutiesinclude, but are not limited to: Lifecycle management: Work with correct teams to establish and upgrade application systems software, servers, databases and integrations.Troubleshoot system issues and coordinate progress with customers and stakeholders, while collaborating with vendors, and KCSO cross-functional teams.Act as initial and final point of escalation in application system support.Establish and support system documentation and cross-train team members on technical systems.Research viable IT solutions for procurement while maintaining security practices.Act as technical lead for application projects, overseeing KCSO technical requirements for systems and coordinating and collaborating with customers, stakeholders, vendors and KCSO cross-functional teams.Build and deliver presentations for architectural reviews for phase gate approval.Utilize organizational and time management skills while balancing several ongoing projects and system maintenance.Continuously learn about and apply knowledge on technologies and systems being utilized within KCSO.Work within a Sheriff's Office precinct and support KCSO staff, including deputies, detectives, leadership, and support staff. Provide On Call support for one-week rotations. Assist with monthly Windows server patching. This includes 7-10 weeks a year, times include 5pm-7am weekdays; 24hrs on weekends/holidays., WORK SCHEDULE: This position is FLSA Exempt and is not eligible for overtime. Typical work hours are 40 hours per week, 8:00 AM - 5:00 PM, Monday through Friday. Additional hours and/or modified schedules may be necessary to respond to workload needs, which may include evenings, weekends, and a rotating on-call schedule.WORK LOCATION: In office at various King County precincts and contract cities. A list of precincts and contract cities are listed on our website.RECRUITMENT TIMELINE: Applications will be screened for clarity, completeness, and competitiveness. The most competitive candidates will be invited to participate in an oral board interview. Below is the tentative timeline for this recruitment: Oral Board Interview: Late July 2026.Please note, dates are subject to change based on resource availability.Here are resources to help with Civil Service examinations: Helpful tips for the Civil Service oral board interview: Video - Oral Board Examination InformationAdditional information on King County's commitment to equity and social justice: Website - Understanding King County ERSJ Values and CommitmentsNECESSARY SPECIAL REQUIREMENTS: The candidate selected for this position will be required to pass a comprehensive background investigation to include fingerprinting and a polygraph examination.REQUIRED APPLICATION STEPS: Please carefully review the list of required materials before submitting your application. Additional information on application requirements can be found on the Civil Service website.Candidates must complete an online employment application at www.kingcounty.gov/jobs with employment history going back at least ten years, if applicable, and all relevant experience that exceeds ten years. Applications that say "see resume" or do not have any work history listed in the application itself will not be considered. Resumes are not accepted in lieu of a completed job application. Answer all the
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Do you have experience in Windows support?, gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.