Specialist, Technology

• Provide onsite support for technology and IT systems and act as the liaison between the local site and corporate IT team

• Troubleshoot hardware, software, and networking issues on laptops and PCs on-site

• Maintain inventory of assets

• Update plant databases to ensure asset details are appropriately documented for both new equipment and asset disposal (tear down)

• Maintain National Highway Transportation Service (NHTSA) compliance database

• Maintain customer warranty and recall databases

• Act as the subject matter expert on all licensing functions to include: VIN number generation and assignment

• Coordinate licensing and oversee trailer packet production to include: license plates, registration, QR decals and VIN plates

• Coordinate delivery of products into Canada as needed, ensuring appropriate documentation is provided

• Assist with IT Infrastructure projects as needed

• Bachelor's degree or equivalent related work or military experience

• 3 years of experience in troubleshooting printers, tablets, cell phones, Windows PCs, Chrome PCs, AV equipment and associated complex issues of networked devices

Preferred qualifications:

• Bachelor's degree in computer science, software engineering, information technology, or similar

• 1 year of related experience installing, troubleshooting and supporting corporate AV equipment

• 1 year of related experience with Microsoft Windows OS, Active Directory and SCCM

• Proficiency with Windows OS and Microsoft Office programs such as MS Project, Access, Word, Excel and PowerPoint

• Proficiency in Max or MRP (Epcor) data cataloging software

• Experience supporting a corporate, networked computer environment

• Able to lift 25 pounds

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.