SYSTEMS ADMINISTRATOR ASSOC

This position is located in Tifton, GA and is under the direct supervision of the TVDIL director. It serves maintenance and improvement of the local IT systems to match the need of the TVDIL location in line with current minimum standards of the College of Veterinary Medicine's IT division. It requires both long-term planning and developing of solutions for the TVDIL and ad-hoc decision making. Close collaboration with the CVM and UGA IT teams is required.

Knowledge, Skills, Abilities and/or Competencies

• Knowledge of maintaining and troubleshooting administrative, instructional, research, and laboratory computers and peripherals.
• Ability to serve as on-site local administrator and primary point of contact for IT service requests.
• Ability to collaborate with CVM and UGA IT teams and vendor partners to maintain systems in line with CVM standards.
• Knowledge of supporting UGA tools such as OneDrive, Office365, Microsoft Teams, and Zoom.
• Ability to research, implement, and support software, hardware, networks, servers, and backups while maintaining a positive, client service-centered focus.

Physical Demands Some light lifting. Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website., * Maintain and troubleshoot administrative, instructional, research, and laboratorY computers and peripherals for the TVDIL.

• Act as on-site local administrator and primary point-of-contact for any service requests by TVDIL team members.
• Maintain email listservs at the TVDIL.
• Act as site point of contact for vendor partners to select and maintain service support contracts and assist in on-site and remote troubleshooting and upgrades of laboratory equipment and systems.
• Coordinate with the CVM IT Department team to keep desktop computer image secure and up to date.
• Research software, hardware, and related laboratory equipment options as requested and recommend and implement preferred options in line with minimum CVM IT standards to maintain and improve on-site productivity.
• Promote and support use of UGA tools such as OneDrive, Office365, Microsoft Teams, Zoom, etc. as well as support the acquisition and use of specialized and custom software at the TVDIL.
• Manage incoming client self-generated requests and self-document verbal requests on behalf of TVDIL team members for IT support via the College Help Desk Ticketing system.
• Maintain a positive, constructive, client service-centered focus.
• Provide training for the TVDIL team on IT security and other relevant IT subjects.

Percentage of time 50 Duties/Responsibilities

• Work in conjunction with the CVM IT Department and other UGA campus resources to maintain wired and wireless networks.
• Work in conjunction with CVM IT Department to manage servers and ensure that server hardware and server software meets minimum CVM standards and USG Minimum Security Practices.
• Maintain server backups that meet minimum CVM standard practice.
• Participate in and support new local and UGA system-wide application roll-outs along the totality of the application adoption cycle.
• Seek and present recommendations for process and technology improvements, network configurations, hardware, and software that will benefit the TVDIL and the College.

High school diploma or equivalent and 2 years of related experience

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu). USG Core Values Statement The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department The University of Georgia College of Veterinary Medicine, founded in 1946, is dedicated to training future veterinarians, providing services to animal owners and veterinarians, and conducting investigations to improve the health of animals as well as people. The college benefits pets and their owners, food-producing animals, and wildlife by offering the highest quality hospital and diagnostic laboratory services. Equipped with the most technologically advanced facilities located on a university campus, the college is dedicated to safeguarding public health by studying emerging infectious diseases that affect both animal and human health.