PC/Phone/Console repair Technician

We are seeking a dynamic and detail-oriented PC/Phone/Console Repair Technician to join our team! In this role, you will be at the forefront of restoring electronic devices to optimal performance, ensuring customer satisfaction through expert repairs and technical support. Your expertise will help customers get back to enjoying their devices quickly and efficiently. This position offers an exciting opportunity to work with a variety of mobile devices, gaming consoles, and computer hardware in a fast-paced, energetic environment. If you thrive on problem-solving and have a passion for technology, this is the perfect role for you!, * Diagnose and repair hardware issues on PCs, smartphones, tablets, gaming consoles, and other electronic devices using hand tools and schematic diagrams.

• Perform software troubleshooting on operating systems such as Windows, macOS, Android, and iOS to resolve system errors or glitches.
• Conduct soldering repairs on circuit boards and replace damaged components with precision.
• Use technical analysis skills to identify root causes of device failures and implement effective solutions.
• Assist customers with technical support inquiries both in-store and via field service calls, providing clear explanations of repair processes.
• Utilize schematics and technical manuals to guide repairs and ensure accurate component replacement.
• Maintain detailed records of repairs performed, parts used, and diagnostic steps taken for each device.

Do you have experience in Customer communication?, Do you have a High school diploma or GED?, * Proven experience repairing mobile devices (Android and iOS), computers (Windows and macOS), and gaming consoles. (Not Mandatory but preferable)

• Strong knowledge of computer hardware components, operating systems, and software troubleshooting techniques.
• Skilled in soldering techniques and working with small electronic components on circuit boards. (not mandatory)
• Familiarity with using hand tools such as screwdrivers, pliers, anti-static wrist straps, and multimeters for precise repairs.
• Ability to analyze device issues efficiently using schematics and diagnostic tools.
• Prior experience in retail sales environments is preferred but not required.
• Excellent communication skills to provide technical support clearly and professionally. Join us as a PC/Phone/Console Repair Technician and Accessories where your technical expertise makes a real difference! Bring your passion for electronics repair into a vibrant team dedicated to delivering top-tier service while expanding your skills in a fast-growing industry.
• Bilingual is preferred but not mandatory., * High school or equivalent (Preferred)

Language:

• Spanish (Preferred)

Pulled from the full job description

• Professional development assistance
• Employee discount
• Employee assistance program
• Flexible schedule, * Employee assistance program
• Employee discount
• Flexible schedule
• Professional development assistance

Techy is a leading international technology repair and retail company with over 250 locations worldwide. Since 2008, Techy has provided professional repair services for smartphones, tablets, laptops, gaming consoles, and other electronic devices. Known for exceptional customer service, skilled technicians, and innovative technology solutions, Techy continues to grow as a trusted name in the electronics repair industry.