Teamhead Basis Operations ERP
Role details
Job location
Tech stack
Job description
The Teamlead SAP Basis Operations (ERP) is responsible for managing, operating, and continuously optimizing SAP systems across the global PUMA landscape. This role leads a team of SAP Basis professionals to ensure the high availability, performance, stability, and scalability of SAP environments, including SAP S/4HANA (Private Cloud), SAP ECC (R/3), and related components. Combining strong technical expertise with effective leadership capabilities, the role drives operational excellence and supports the execution of strategic SAP initiatives across the organization.
SAP Operations & Service Delivery
- Ensure stable, secure, and uninterrupted operation of SAP systems across all supported regions
- Manage and optimize SAP landscapes including S/4HANA (Private Cloud), SAP ECC (R/3), and related platforms
- Organize and oversee on-call support and incident management processes
- Manage external service providers and ensure delivery in line with defined SLAs and performance standards.
Technical Oversight
- Act as a hands-on expert for SAP Basis operations, providing guidance on complex technical topics
- Oversee system upgrades, patches, kernel updates, and support package implementations
- Monitor system performance and implement optimization measures to ensure efficiency and scalability
- Define and enforce SAP Basis standards, best practices, and operational procedures.
Global Scope & Governance
- Assume responsibility for SAP Basis operations across additional global regions, ensuring consistent service quality and system availability
- Standardize processes, tools, and governance models across regions
- Ensure alignment with global IT strategy, architecture standards, and security requirements.
Project & Transformation Support
- Support and drive SAP-related projects such as upgrades, rollouts, and technical transformations
- Collaborate closely with internal stakeholders (e.g., Business Solutions, Architecture, Project Management) and external partners
- Contribute to the continuous improvement and evolution of the SAP technology landscape.
Requirements
Do you have experience in SAP S/4HANA?, * Deep expertise in SAP Basis with strong exposure to SAP S/4HANA and SAP ECC landscapes
- Hands-on expert who combines leadership with active contribution to technical operations and innovation
- Driven to ensure stable, scalable, and high-performing SAP platforms supporting global business operations
- Strong collaborator across regions, functions, and external partners, enabling seamless global delivery
- Proactive, accountable, and solution-oriented mindset with a strong focus on continuous improvement
- Inspires teams through clear communication, trust, and a "BE TOGETHER" team spirit
- Passionate about technology and constantly exploring new SAP capabilities and trends
- Business-fluent English and strong intercultural communication skills.